Creative Operations Manager, Brand Studio – Contractor
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Job Description
Creative Operations Manager overseeing operational workflows and project management for Brand Studio team at Kit. Collaborating across departments to improve intake and delivery processes.
Responsibilities:
- Get into Notion and learn how the Brand Studio currently operates.
- Take ownership of request triage and ensure briefs are complete before they reach a Brand Studio team member.
- Start identifying patterns in the types of work coming in and propose additions to the brand asset menu.
- Continue refining and improving the internal capacity planning web app and sprint planning processes based on actual use.
Requirements:
- 3+ years in a project management, production, or creative operations role, ideally supporting a creative or brand team
- Experience managing intake and prioritization across a high volume of requests from multiple internal stakeholders
- Track record of building or improving project management systems, not just maintaining them
- Experience using no-code or AI-assisted tools to build lightweight internal tools or automations, even informally
- Experience working cross-functionally with marketers, designers, and creative directors to align on scope and timelines
- Comfortable working in a remote-first environment where documentation and async communication do a lot of the heavy lifting.
Benefits:
- This position is not eligible for Kit's full-time salary, equity, or benefits package.
- The contractor is responsible for their own taxes and insurance.
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