CRO Intern
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Job Description
Estágio em CRO e UI/UX na Monks, agência global de marketing digital orientada por dados. Apoio em pesquisas, interfaces, testes A/B e análises de comportamento do usuário.
Responsibilities:
- Support research and discovery activities, website analysis, market and user research, and benchmarking
- Assist in creating wireframes and mockups in Figma under the team’s guidance
- Follow the creation, implementation, and analysis of A/B tests and heatmaps
- Help structure and conduct usability and navigation tests
- Participate in analyzing user behavior and propose improvements to information architecture and screen flows
- Conduct ongoing practical studies in UI/UX and CRO
- Identify opportunities for improvements, fixes, and testing on clients’ websites and products
- Conduct qualitative and quantitative analyses of UX, analytics, conversions, and funnels
- Support the preparation and presentation of performance reports for clients
- Actively participate in training and professional development programs within the department
Requirements:
- Basic to intermediate knowledge of Figma
- Theoretical knowledge or familiarity with prototyping, navigation, and UX/UI principles
- Genuine interest in CRO and data analysis; no prior experience required
- Portfolio or academic/personal projects demonstrating logical thinking in design problem-solving
- Analytical and creative mindset
- Strong communication, organizational, and time-management skills
- Ability to work collaboratively in a diverse team
- Willingness to learn about digital marketing
- Eagerness to develop soft skills, presentation, public-speaking, and client-communication abilities
- Open to new ideas and feedback, with a proactive attitude
- Must reside in Brazil throughout the internship
- Currently enrolled in an undergraduate degree program, with at least one year remaining until graduation
- Availability to work 6 hours per day, from 9:00 a.m. to 6:00 p.m., totaling 30 hours per week
- Preferred qualifications: familiarity with Google Analytics, Hotjar, Microsoft Clarity, agile methodologies, UX/UI/Design Thinking/Growth/CRO courses, A/B testing platforms, Google Sheets, Looker Studio, Google Slides, or PowerPoint
- English reading proficiency is a plus
Benefits:
- Dental plan
- Fitness platform offering access to multiple facilities throughout Brazil
- Healthcare platform with 24/7 medical and psychological consultations
- Pharmacy discounts and appointments with healthcare professionals
- Two free therapy sessions and two nutrition sessions per month
- Free SESC membership, providing access to cultural, sports, leisure, and wellness activities
- Birthday day off plus a bonus included in the monthly payroll
- Remote-first work model, allowing you to work from anywhere in Brazil
- Continuous learning with guidance from UI/UX and CRO specialists
- Exposure to real-world projects
- Career acceleration
- Inclusive environment that values diversity of thought
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