Data & Business Operations Intern
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Job Description
As a Data & Business Operations Intern at Shotgun, you'll support operational scaling through process, tooling, and data insights. Join us in empowering live music event organizers and artists.
Responsibilities:
- Identify potential improvements to the processes we use to solve common issues and propose creative, practical solutions.
- Hack our tool stack to automate manual tasks and save time for yourself and other team members so you can focus on higher-impact projects.
- Build no-code/low-code tools for organizers (which could become part of the Product one day) to test and gather feedback.
- Document and train team members on the new tools and processes you develop, and enjoy the satisfaction of seeing others use your work in their daily routines.
- Create and maintain tools to help the operations teams be more efficient (automation, macros, etc.).
- Maintain tools and processes to ensure everyone can continue working seamlessly.
- Build and deploy internal AI-powered tools; write effective prompts and provide relevant context.
- Help us take a step back to understand organizer performance (revenue generated versus costs: marketing, support time, etc.).
- Conduct ad-hoc, in-depth data analyses to identify root causes of problems and assess their severity.
- Assist operational stakeholders (Support, Account Management, Marketing, Field Ops, etc.) with their BI needs and requests.
Requirements:
- You are about to graduate from an Engineering program, Business School, or a university with a strong quantitative major.
- You have outstanding analytical skills.
- You are proactive, organized, and able to work autonomously.
- You use AI on a daily basis.
- You have SQL/BI tools skills or are willing to master them.
- Experience with no-code automation tools (Zapier, Make, n8n, etc.) is a plus.
- You are fluent in French; strong English is required; Portuguese is a plus.
- You are eligible to work in France.
Benefits:
- Team offsites & events: We invest in team moments because they matter.
- Shotgun event credits: Enjoy live events with quarterly credits.
- Egym Wellpass: Preferential rates for gyms and sports activities.
- Sustainable mobility bonus: Support for eco-friendly commuting such as cycling.
- Swile lunch card: Meals and more.
- Alan health insurance: Comprehensive coverage for your health needs.
- Childcare support.
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