Business Operations Manager

Posted 21hrs ago

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Job Description

Business Operations Manager running finance, HR, and technology operations for Tilting Futures, a youth-focused nonprofit. Building streamlined systems so a lean team can focus on serving young people.

Responsibilities:

  • Lead finance, people and technology operations
  • Lead month-end close and establish systems for timely, accurate financial data
  • Serve as primary contact for outside accountants and fractional CFO
  • Manage annual budgeting, forecasting, spending controls, accounts payable, expense reconciliation and contract records
  • Own benefits administration, open enrollment, renewals and team questions
  • Lead onboarding, offboarding and offer letters while maintaining HR compliance
  • Project manage the hiring process
  • Administer Google Workspace, Slack, Asana and 15Five, including technology budgets, vendors and renewals
  • Build team subject-matter expertise and maintain accessible how-to documentation
  • Recommend, retire and secure organizational tools and data
  • Streamline, automate or outsource operational processes
  • Maintain the Resource Hub and process documentation
  • Report directly to the Chief Operating Officer

Requirements:

  • 4+ years of experience in operations, finance or business operations, ideally at a nonprofit
  • Working knowledge of nonprofit finance and accounting, including month-end close, budgeting and audit preparation
  • Experience managing outside vendors, such as accountants, benefits providers or IT partners
  • Strong project management skills, with experience running recurring processes involving several teams
  • Comfort with technology and ability to learn new tools quickly
  • Advanced spreadsheet skills, including formulas and pivot tables
  • Experience with accounting and payment tools such as QuickBooks Online and Bill.com
  • Clear written and verbal communication, including explaining budgets and benefits in plain terms
  • Commitment to diversity, equity, inclusion and accessibility
  • Experience administering benefits and HR compliance is a bonus
  • Experience with an HRIS, applicant tracking system, or staff engagement tool is a bonus
  • Experience using automation and AI tools is a bonus

Benefits:

  • Equal opportunity employer
  • Applicants who contribute to diversity are strongly encouraged to apply