Data Privacy Operations Associate
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Job Description
Data Privacy Operations Associate supporting the Global Data Privacy department. Assisting with privacy matters, contract review, and governance processes.
Responsibilities:
- The Data Privacy Operations Associate plays a key role in supporting the Global Data Privacy department by contributing to a wide range of privacy, regulatory, and compliance initiatives.
- This position is responsible for assisting with data privacy matters, contract review, and governance processes, while ensuring alignment with applicable laws and organizational policies.
- Manage and help oversee Data Processing Agreements.
- Gather information about existing and new data processing information including but not limited to client and vendor agreements.
- Manage, track, index and monitor the status of all existing data processing and new contracts involving privacy issues or personal information.
- Track, manage, and organize privacy-related requests for information (RFI), and client questionnaires.
- Gather information needed from other departments to assist the DPO in documenting ACM’s privacy program.
- Assist with updating ACM policies, procedures, and training materials related to the handling of personal information; maintaining an overall index of privacy program materials; and interviewing other team members about their current practices.
- Assist with various projects to support ACM’s compliance with applicable privacy laws.
- Work with cross-functional teams to help update data retention policies and procedures; assist with ACM’s data inventory maintenance; and help the business understand and operationalize new legal requirements.
- Support the DPO in addressing data subject access requests or data privacy litigation matters by compiling, reviewing and organizing the necessary documentation.
- Monitor ACM data privacy data mapping and assessments and to keep up to date with current data privacy regulations.
- Partner with legal and compliance team members, and the Information Security team, to support ACM’s Privacy Impact Assessment process, and other projects tied to privacy and legal issues at ACM.
- Provide high-level administrative and executive support to the Global Data Privacy Officer (DPO), including calendar coordination, meeting preparation, document organization, scheduling, follow-up tracking, and management of confidential materials.
- Coordinate cross-functional meetings, maintain project timelines, track deliverables, and ensure timely completion of privacy and compliance initiatives.
- Leverage AI-enabled productivity and research tools to assist with document review, legal research, workflow organization, meeting summaries, data analysis, and administrative efficiencies while maintaining confidentiality and compliance standards.
- Develop and maintain organized filing systems, tracking tools, spreadsheets, dashboards, and status reports to support operational efficiency and executive-level reporting.
- Conduct routine and specific legal and factual information research and data compilation.
- Assist with regulatory research and external communications related to legal matters.
Requirements:
- Bachelor’s degree or paralegal certificate required
- 3 years corporate administrative, secretarial, or legal paralegal experience
- One or more International Association of Privacy Professionals (IAPP) certifications strongly preferred: CIPP/US, CIPP/E, CIPM, CIPT, and/or AIGP (Artificial Intelligence Governance Professional)
- Proficient with modern office (MS Word, Excel, PowerPoint, SharePoint)
- Experience with electronic research/database tools such as OneTrust and Westlaw
- Exceptional oral and written communication skills
- Ability to negotiate and interact professionally with colleagues, vendors, and customers
- Strong organisational skills and the ability to manage multiple tasks and priorities effectively
- Strong background in compliance, privacy, or related clinical trial field
- Solid understanding of GDPR, CCPA/CPRA, and general data protection principles
- Proven ability in project management and research
- Experience in AI governance, responsible AI, or emerging AI regulatory compliance are strongly preferred.
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