Deal Desk Strategy Lead
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Job Description
Deal Desk Strategy Lead structuring complex enterprise SaaS deals for Commerce’s AI-driven commerce ecosystem. Partnering with Sales, Finance, FinOps, and Legal to drive compliant deals to close.
Responsibilities:
- Structure complex deals and contracts as Sales’ primary partner on intake and strategy
- Balance revenue goals, pricing and discount policy, product configuration, and customer health
- Serve as escalation point for non-standard commercial structures
- Partner with FinOps, Finance, and Legal to secure deal approvals and align sales leadership
- Generate CPQ quotes, order forms, and contracts
- Manage redlines, playbooks, fallbacks, and pre-approved clauses with Legal
- Maintain accurate Salesforce deal data and troubleshoot tooling issues
- Coordinate stakeholders, route documents for signature, file executed contracts, and confirm revenue recognition steps
- Provide ongoing Slack support, deal discussions, and extended availability at quarter-end
- Develop junior team members and help monitor team KPIs
- Review recommendations before submission to Sales or Finance leadership
Requirements:
- 7+ years in Deal Desk, Contract Management, Sales Ops, or similar at a B2B SaaS or technology company
- 4+ years coaching or mentoring a contract management team
- Experience with complex enterprise deals and subscription models
- Strong grasp of quote-to-cash, pricing and discounting frameworks, and revenue recognition impacts
- Skill drafting legal language from playbooks and redlining commercial contracts
- Excellent stakeholder management and ability to influence without authority
- Sound decision-making within approval levels
- Strong analytical skills and attention to detail
- Comfort with ambiguity and building structure
- Salesforce experience strongly preferred
- Ironclad workflow experience a plus
Benefits:
- Remote-first work environment
- Optional collaborative workspaces in Austin, Atlanta, and London for team gatherings, workshops, and in-person connection
- Variable compensation such as bonus or commission, where applicable
- Equity, where applicable
- Benefits in accordance with local policies
- Inclusive and accessible hiring experience
- Government ID and biometric verification via Persona during the interview process
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