Delivery Operations Associate

Posted 83ds ago

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Job Description

Project Coordinator supporting implementation projects and operational tasks in health IT at Bamboo Health. Seeking proactive individual with administrative skills for a remote role in the United States.

Responsibilities:

  • Support large active implementation projects by maintaining accurate, timely, and complete project data across internal systems and documentation.
  • Assist with project tracking, status updates, and reporting to ensure milestones, dependencies, and deliverables are clearly documented.
  • Monitor project data for accuracy and consistency, identifying discrepancies or gaps, and escalating issues as appropriate.
  • Serve as a point of contact for internal project-related questions and administrative requests, routing items to the appropriate stakeholders.
  • Help identify potential risks, delays, or data issues and support project leads in keeping projects on track.
  • Perform project coordination and administrative tasks supporting all product implementations.
  • Conduct data optimization and administrative refinement within internal tools such as Salesforce, Cloud Coach, and other tracking systems.
  • Prepare and maintain implementation documentation, reports, and internal records.
  • Support basic reporting and administrative activities related to implementation metrics and operational needs.
  • Assist with special projects, ad hoc initiatives, and process improvement efforts within the Delivery organization.
  • Collaborate with cross-functional partners to improve documentation standards, workflows, and overall operational efficiency.
  • Explore opportunities to enhance workflows through AI or automation tools (e.g., document summarization, task routing, or data parsing).

Requirements:

  • Proven experience in an administrative, project coordination, or operations role.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Excellent verbal and written communications skills.
  • Strong organization skills and attention to detail.
  • Ability to manage multiple priorities and deadlines.
  • Ability to work effectively both independently and collaboratively across teams.
  • Familiarity with Salesforce, Cloud Coach, and JIRA preferred.
  • A proactive mindset with a willingness to learn new tools, products, and processes.
  • Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows.
  • A forward-thinking, curious mindset with an openness to experimenting with new technologies.
  • Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions.
  • Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
  • Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions.
  • The ability to travel periodically for work.

Benefits:

  • Receive competitive compensation, including health, dental, vision and other benefits