Design Program Manager
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Job Description
Design Program Manager at Whatnot driving operational excellence across Design, Product, Engineering. Orchestrating high-impact initiatives and fostering cross-functional collaboration.
Responsibilities:
- Drive operational excellence across the Design Studio—creating clarity, alignment, and predictability for high-impact initiatives.
- Partner closely with Design, Product, and Engineering leadership to plan, prioritize, and sequence work across multiple parallel tracks.
- Manage planning cycles, scoping, resourcing, timelines, and cross-team dependencies.
- Operationalize and oversee the evolution of the Whatnot Design System (WDS), ensuring smooth adoption and collaboration across product teams.
- Facilitate communication flows—run standups, reviews, crits, and cross-functional syncs that keep teams aligned and unblocked.
- Build lightweight processes that scale without slowing teams down; identify inefficiencies and continuously improve how the studio operates.
- Ensure projects have clear goals, success metrics, and feedback loops; maintain documentation that keeps teams aligned and informed.
- Act as the connective tissue between disciplines—fostering strong relationships across Design, Product, Engineering, Marketing, and Leadership.
Requirements:
- 7+ years experience in Design Operations, Program Management, Creative Operations, or equivalent roles within high-velocity product organizations.
- A track record of working directly with product design teams and cross-functional partners, ensuring delivery of high-quality design solutions
- Proven track record managing complex, multi-stakeholder design projects in consumer technology companies
- Demonstrated ability to influence without authority and drive consensus across diverse teams
- Experience with project management methodologies and tools (Agile, Jira, Confluence)
- Experience with design systems is a strong plus.
Benefits:
- Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
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