Program Manager
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Job Description
Program Manager leading customer-facing projects across global deployments in AI infrastructure and data center cooling systems. Responsible for full project delivery and stakeholder engagement.
Responsibilities:
- Lead end-to-end delivery of global, multi-million-dollar projects (AI factories, hyperscale deployments, retrofits, edge sites)
- Own scope, schedule, budget, risk, and quality across complex, cross-functional programs
- Drive structured execution using WBS, critical path, RAID logs, and governance frameworks
- Own full project accountability, serving as the central point of contact for internal stakeholders and customers
- Lead all key project forums: kickoffs, design reviews, steering committees, FAT/SAT
- Proactively identify risks and drive mitigation plans, escalating with solutions
- Ensure seamless handover to operations and customer success, including documentation and lessons learned
- Work closely with R&D, engineering, manufacturing, and field teams to ensure delivery excellence
- Operate in a global environment, managing stakeholders across multiple time zones
- Engage directly with customers, including on-site support when required
Requirements:
- 6+ years of project/program management experience in hardware or electro-mechanical systems (preference for data center infrastructure, cooling systems, power distribution, or rack integration)
- Experience delivering complex, customer-facing infrastructure projects
- Strong technical acumen in at least one of: mechanical, electrical, thermal, or structural engineering as it applies to data center equipment
- Experience working cross-functionally with engineering, manufacturing, and field teams
- Familiarity with structured project methodologies (Waterfall/hybrid) and tools (e.g., MS Project, Jira, Smartsheet)
- Proven ability to lead without authority and drive accountability
- Excellent communication skills across technical and executive stakeholders
- PMP or equivalent certification- advantage
- Bachelor’s degree in Engineering or related field- preferred
- Fluent English; additional languages - a plus
- Willingness to travel internationally as needed
Benefits:
- Work on cutting-edge AI and data center infrastructure projects
- Join a fast-growing global company at a critical stage of scale
- Be part of a high-impact PMO team driving mission-critical deployments
- Take on a role with real ownership and visibility
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