Senior Program Manager
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Job Description
Senior Program Manager at Isos Technology managing complex enterprise engagements for Fortune 500 clients. Responsible for delivery, risk management, and stakeholder alignment.
Responsibilities:
- Own end-to-end delivery of large, multi-workstream Atlassian migration, implementation, and managed services programs for Fortune 500 clients
- Lead and coordinate multiple project managers, technical consultants, and architects across concurrent workstreams
- Translate complex technical and business discussions into clear, unified narratives for stakeholders
- Manage senior client relationships at the Director, VP, and C-suite level, including communication, prioritization, and stakeholder alignment
- Partner with Sales to identify, scope, and close follow-on opportunities
- Structure and manage programs spanning multiple SOWs, POs, and business units
- Proactively identify risks, scope changes, and resourcing gaps, and lead mitigation and change discussions with clients
- Coach and develop project managers within assigned programs
Requirements:
- 8+ years of program manager experience managing complex programs, multiple projects in consulting, professional services, or enterprise delivery
- Experience managing multiple projects under a single program
- Fluency in Fortune 500 environments, with an understanding of procurement, multi-business-unit dynamics, and senior stakeholder navigation
- Sales-awareness with the ability to identify growth opportunities and engage in strategic client conversations
- Technically grounded, with enough understanding of delivery work to guide decisions and ask the right questions
- Strong communication skills with the ability to synthesize multiple perspectives into a clear, actionable narrative
- Preferred Atlassian product experience, including Jira, Confluence, JSM, and JPD
- Experience with large-scale cloud migration programs
- CSM, PMP, PgMP, or equivalent certification
Benefits:
- base salary
- bonus
- other incentives
- employee benefits
- paid time off
- 401(k) plan with employer contribution
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