Diamond Vendor Manager
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Job Description
Vendor Manager coordinating supplier operations for diamond sales in a fully remote start-up. Overseeing vendor performance and managing supplier communications in the diamond industry.
Responsibilities:
- Coordinate daily office activities and operations to maintain efficiency and compliance with company policies
- Maintain regular communication with suppliers on availability, pricing, and delivery timelines
- Track vendor performance (on-time delivery, quality, accuracy) and follow up when standards aren’t met
- Resolve day-to-day vendor issues including shipment delays, mismatched specs, or billing discrepancies
- Scout and onboard new suppliers: collect documents, verify compliance, and set expectations
- Review and negotiate pricing updates with vendors and share updates with internal teams
- Maintain up-to-date records of supplier feeds, negotiated pricing, inventory availability, and contracts
- Coordinate with accounting to reconcile supplier invoices, credit notes, outstanding balances, and refunds
- Work closely with logistics partners for secure and timely dispatch/receipt of goods
- Track supplier payments and ensure there are no delays or pending discrepancies
- Flag recurring vendor or shipment issues to management and suggest practical solutions
- Support sales, sourcing, and CX teams by quickly locating or sourcing diamonds/gemstones when needed
- Draft invoices, arrange shipments, and record refunds for returned stock
- Oversee the returns process and proactively push suppliers for timely refunds/credits
- Ensure compliance with Indian import/export norms, GJEPC guidelines, and BDB regulations
- Submit timely reports and prepare reconciliations for internal review
- Assist colleagues with urgent operational needs whenever necessary
Requirements:
- 2–5 years of experience in the diamond industry
- Strong background in diamond operations, sales, procurement, or vendor management in the Indian industry
- Comfortable traveling between Mumbai and Surat including occasional weekend travel
- Exposure to international markets (especially US) preferred
- Strong communication skills in Hindi & Gujarati; English proficiency a plus
- Good knowledge of diamonds and gemstones (GIA or equivalent certification strongly preferred)
- Experience working in BDB and familiarity with trade practices and compliances
- Proficiency with basic software tools (Excel/Sheets, email, invoicing tools)
- Ability to handle high-value goods with accuracy, responsibility, and confidentiality
- Ability to work in a fast-paced environment with tight timelines
- Strong follow-up skills and a willingness to take ownership of tasks end-to-end
- Organized, reliable, and capable of managing multiple suppliers and shipments simultaneously
Benefits:
- Fully remote start-up
- Global team of young people
- Unique culture enabling more responsibility
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