Digital Engagement Delivery Project Manager
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Job Description
Project Manager overseeing delivery from initiation to closure for Digital Engagement solutions. Leading implementations and collaborating with teams to meet client objectives at Alight.
Responsibilities:
- Overseeing project delivery from initiation to closure.
- Coordinating team activities and customizing solutions to meet client objectives.
- Leading the implementation and ongoing projects for Alight Worklife Digital Engagement solutions.
- Flushing out final project scope and creating initial project delivery schedule.
- Managing the overall schedule, detailed project requirements, and risk logs with key stakeholders leveraging Smartsheet artifacts.
- Creating scope-based change orders along with corresponding billing number setup.
- Ensuring client invoices are sent out based on established SOW fee structure.
- Leading external client planning and requirements meetings.
- Working closely with our Requirements Analysts to consult and ask appropriate questions to gather business requirements efficiently.
- Managing the client acceptance testing process by initiating issue logs and setting appropriate expectations regarding client feedback.
- Providing best practice consultation to clients as well as internal stakeholders.
- Working to produce solutions that meet client needs while staying within the AWL standard framework.
- Assessing the ongoing health of a client while staying close to renewal opportunities and buy ups.
- Collaborating with other project managers within the Digital Engagement practice.
Requirements:
- Able to consult and ask appropriate questions to guide clients and colleagues to meet their goals and objectives.
- Display knowledge of benefits compensation, retirement plans, health plans, as well as equity and other HR rewards programs.
- Have ability to translate business requirements into functional technical specifications.
- Have clear communication of ideas through presentation and consultation.
- Have coaching and mentoring capabilities.
- Have ability to establish confidence and personal credibility with clients as well as Alight colleagues.
- Be detail-oriented and well-organized individual for a position.
- The ideal candidate will have keen attention to detail and excellent organizational skills.
- Hold a bachelor's or possess relevant work experience demonstrating substantial expertise in the field.
- Demonstrate a solid foundation in collecting business or technical requirements to improve its effectiveness.
- Have external client/vendor facing consulting experience.
- Have a solid foundation in guiding and assisting teams and individuals.
Benefits:
- health, dental and vision coverages starting Day One
- wellbeing programs
- retirement plans with contribution matching
- generous time off
- parental leave
- continuing education
- career growth opportunities
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