Digital Operations Coordinator – Fixed-Term Employment Contract
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Job Description
Digital Operations Coordinator supporting technical operations at Monstercat. Managing releases, metadata, and platform operations for artist sustainability in the music industry.
Responsibilities:
- Support onboarding of artists, clients, and assets into internal systems and workflows
- Input, review, and verify metadata in Monstercat’s proprietary technology (Label Manager)
- Monitor and respond to support inbox inquiries
- Assist with Asana project setup and ongoing maintenance for releases
- Support the management of Monstercat’s YouTube and SoundCloud channels
- Manage publishing administration responsibilities, including registration and maintenance of works via Kobalt
- Support ongoing improvements to Monstercat’s publishing administration business model and reporting
Requirements:
- Experience in a customer support, operations, or administrative role
- Experience with music distribution and/or royalty platforms
- Familiarity managing YouTube and/or SoundCloud channels
- Familiarity with Google Workspace, Asana, Slack, and modern collaboration tools
- YouTube CMS certifications is a plus
- Comfortable working in a fully remote environment
- Interest in music distribution, rights management, and digital platforms
- Strong attention to detail and comfort working in systems, spreadsheets, and structured workflows
Benefits:
- Health insurance
- Professional development
- Remote work options
- Flexible work hours
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