Director, Business Continuity and Disaster Recovery
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Job Description
Director of Business Continuity & Disaster Recovery at Amgen, leading enterprise resilience capabilities and strategic initiatives in response to disruptive events. Overseeing modernization and governance in BCDR programs.
Responsibilities:
- Responsible for the strategic leadership, modernization, and global delivery of Amgen’s enterprise resilience capabilities
- Lead the end-to-end BCDR service and drive the multi-functional Global Business Resilience Network (GBRN)
- Define and implement a multi-year strategy for GBRN and BCDR aligned to enterprise risk, business priorities, and regulatory expectations
- Develop and implement a modern, scalable global operating model across Business Continuity, Disaster Recovery, Crisis Management, and Emergency Management
- Lead service modernization initiatives, including process simplification, automation, self-service, and AI-enabled capabilities
- Establish clear roles, responsibilities, governance, and RACI models across partners
- Lead and develop a globally distributed team, including expanded delivery capacity in India
- Ensure effective onboarding, training, cross-skilling, and knowledge transfer across the distributed team
- Own enterprise Business Impact Analysis (BIA), Business Continuity Planning (BCP), Disaster Recovery Planning (DRP), and exercise programs
- Ensure alignment and integration across GBRN disciplines and with enterprise crisis and incident management processes
Requirements:
- Doctorate degree and 4 years of experience in Business Continuity and Disaster Recovery or related field OR Master’s degree with 8 years of experience in Business Continuity and Disaster Recovery or related field OR Bachelor’s degree with 10 years of experience in Business Continuity and Disaster Recovery or related field
- At least 4 years’ experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources.
- In-depth knowledge of enterprise Business Continuity and Disaster Recovery programs and best practices
- Experience designing and operating global service models and governance frameworks
- Strong understanding of Business Impact Analysis and critical process/system dependencies
- Proven ability to engage and communicate with senior business and technology leaders
- Experience integrating Business Continuity and Disaster Recovery with crisis management, emergency management, or enterprise risk programs
- Experience leveraging automation, AI, or analytics to improve operational or risk management services
- Experience with BC/DR platforms, system integrations, or ServiceNow
- Experience operating in regulated or highly controlled environments
- Experience with shared services or global delivery models.
Benefits:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- Group medical, dental and vision coverage
- Life and disability insurance
- Flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible.
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