Director, FM COE – Soft Services
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Job Description
Director managing FM Soft Services for Johnson & Johnson, focusing on facilities management best practices. Championing workplace service strategies and standards across global functions.
Responsibilities:
- Champion the FM Soft Services framework (policies, governance, standards, systems, processes).
- Ensure alignment of standards policies and procedures relating to self-services.
- Develop and implement comprehensive soft services strategies across regions.
- Oversee the implementation of FM standards and policies across all regions.
- Drive integration and alignment across global functions, regional FM roles, and outsourced providers.
Requirements:
- A minimum of a University/Bachelor Science degree or equivalent in Engineering, Business, Architecture or similar degree required.
- A minimum of ten (10) years of related work experience.
- Strong proven experience in facilities soft services and/or supply chain engineering & maintenance function.
- Strong management and technical skills.
- Experience related to Service delivery, supplier management, risk management, quality, safety, and compliance.
- A minimum of 3 years of people management experience is preferred.
- Lean Six Sigma Black Belt Certification is preferred.
- MS Office and project management skills is preferred.
Benefits:
- Flexible work arrangements
- Professional development
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