Impact Team Director
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Director of Rooms overseeing all aspects of the Rooms Division at Crescent Hotels & Resorts. Leading teams and ensuring high guest satisfaction with operational excellence.
Responsibilities:
- Lead and manage the Rooms Division teams to deliver exceptional guest experiences.
- Oversee daily operations of Front Office, Housekeeping, Laundry, and Guest Services departments.
- Inventory management to include linen, pars, etc.
- Ensure seamless interdepartmental communication and collaboration.
- Monitor and respond to guest feedback, ensuring effective service recovery and continuous improvement.
- Manage departmental budgets, labor productivity, and cost controls to meet or exceed financial targets.
- Develop and implement strategies to elevate service quality and operational efficiency.
- Recruit, train, mentor, and develop department leaders and team members.
- Ensure compliance with all safety, hygiene, and brand standards.
- Maintain a visible presence during peak guest periods to support the team and engage with guests.
- Collaborate with other departments such as Sales, Engineering, and Food & Beverage to drive overall success.
Requirements:
- Minimum 3 years of Rooms Division leadership experience in a full-service hotel environment.
- Demonstrated ability to lead, inspire, and develop high-performing teams.
- Strong financial and analytical skills, including experience managing departmental budgets.
- Exceptional communication, organizational, and problem-solving skills.
- Proficiency in property management systems (e.g., Light Speed, Opera, FOSSE, OnQ, etc.).
- Bachelor’s degree in hospitality management or a related field preferred.
Benefits:
- Excellent compensation package: $90k-$100k
- Operational incentive plan eligibility
- An exceptional benefit plan for eligible associates & your family members
- 401K matching program for eligible associates
- Discounts with our Crescent managed properties in North America for you & your family members
Similar Jobs
Assistant Director, Analytics
Assistant Director for Analytics leading the analytics team at SEIU. Advising on targeting, membership trends, and program evaluation while mentoring analysts.
Director, Managed Care
Director, Managed Care overseeing contracting activities and payer strategy at City of Hope. Leading operational efforts to promote patient access and achieve revenue goals in a healthcare environment.
Associate Director, Biostatistics – MedTech Surgery
Associate Director Biostatistics leading a team to develop statistical strategy for MedTech Surgery. You'll ensure scientific integrity in clinical trials, guiding expert statistical capability.
Director, FM COE – Soft Services
Director managing FM Soft Services for Johnson & Johnson, focusing on facilities management best practices. Championing workplace service strategies and standards across global functions.
Director, A&R
Director, A&R sourcing and closing artist deals at Create Music Group. Building relationships and developing talent across diverse music genres while driving commercial strategies.
Associate Director, Biostatistics – MedTech Surgery
Associate Director leading Biostatistics team for J&J's MedTech Surgery group. Ensuring the execution of statistical strategy for clinical trials with a focus on integrity and compliance.
Director, Portfolio Management
Director of Portfolio Management at Logicalis overseeing the lifecycle management of their solution portfolio. Collaborating with technology practice leaders to enhance product offerings and market competitiveness.
Director
Director overseeing customer relationships and sales strategies at Sysco. Leading P&L management and business planning with C-Suite partners.
Debt Advisory Director
Associate Director/Director role in Debt Advisory at Cooper Parry, helping businesses raise capital for growth. Engage with clients, lead financial analysis, and structure innovative financing solutions.
Director of Candidate Engagement
Director of Candidate Engagement overseeing LSAC’s candidate engagement and product development processes for law school admissions. Collaborating across departments to enhance customer experience and product management.
Director, Pharmacy Accreditation Support
Director managing pharmacy accreditation compliance and development at VytlOne. Leading quality improvement initiatives and overseeing pharmacy accreditation processes across organizations.
Director of Research
Director of Research at ARC managing amyloidosis research programs and collaborating with stakeholders. Ensuring high-quality research initiatives and driving progress in drug development.
Director of Account Strategy
Director of Account Strategy leading the Account Management function at Victorious. Responsible for retention and growth across clients, ensuring customer goals and service delivery alignment.
Director, Key Accounts
Director, Key Accounts for North America solar module business overseeing large-scale sales agreements. Leading a team to drive growth in the utility-scale market while focusing on sustainability initiatives.
Director, Professional Services
Director of Professional Services leading Americas services delivery and cloud security solutions at Zscaler. Overseeing technical consultants and project managers for customer success with financial accountability.
Regional Director
Regional Director responsible for driving sales strategies and expanding customer base for John Hancock. Collaborating with teams to achieve regional sales targets in the Mid-Atlantic Region.
Director of System Implementations
Director of System Implementations overseeing software implementations for healthcare technology company iCareManager. Managing a team and ensuring successful client onboarding experiences.
Director of Strategy and Business Development
Director of Strategy & Business Development driving organizational growth through government contracts and strategic partnerships in the aerospace ecosystem.
Director, Drug Safety Physician
Director Drug Safety Physician at Spyre Therapeutics leading safety reviews and compliance for antibody portfolio. Focused on pharmacovigilance and collaboration in clinical development.
Director, Analytical Sciences
Director of Analytical Sciences leading biologics analytical development in a clinical-stage biotechnology company. Overseeing method development and quality control for drug candidates in a fast-paced environment.