Director of Innovation
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Job Description
Director of Innovation leading Journal Labs at Journal Technologies. Overseeing innovation initiatives and collaboration with technical teams and stakeholders for transformative solutions.
Responsibilities:
- Develop and execute an innovation roadmap in close coordination with Product Management, Professional Services, Support, Engineering, and Journal Labs technical leadership, incorporating industry advancements and customer needs through a understanding of Journal Technologies’ products, platform architecture, and justice-domain workflows.
- Actively engage with the innovation ecosystem including clients, partners, staff, and market trends to surface and translate innovative ideas into actionable opportunities for the organization.
- Lead the exploration and responsible adoption of emerging technologies, including generative AI, ensuring solutions are practical, scalable, and aligned with Journal’s mission and values.
- Oversee the full operational lifecycle of innovation initiatives, from concept development and experimentation through execution and integration, delivering results with speed and clarity.
- Partner closely with product, engineering, implementation, client success, and other teams to embed innovation into core business processes and foster a culture of continuous improvement.
- Build, lead, and mentor a high-performing team (either directly or indirectly managing) focused on research, experimentation, and delivering innovative solutions that support business and customer outcomes.
- Communicate innovation priorities and progress in a clear and consistent manner, helping stakeholders across the organization stay aligned on direction, timing, and outcomes.
- Design, lead, and evolve Journal Technologies’ internal InventFest program, hosted multiple times per year, to generate, surface, and accelerate innovative ideas from across the organization.
- Foster a culture of experimentation by creating structured opportunities for staff at all levels to contribute ideas, collaborate across teams, and explore new technologies or solutions.
Requirements:
- Strong organizational skills and exceptional attention to detail, with the ability to manage complex innovation initiatives from concept through execution.
- Excellent communication and interpersonal skills, with the ability to engage effectively with technical teams, business leaders, and external stakeholders.
- Proven ability to manage multiple priorities, tasks, and deadlines efficiently in a fast-paced, evolving environment.
- Top-notch oral and written communication skills, including the ability to present ideas clearly, influence decision-making, and build alignment across teams.
- Demonstrated capability to implement, uphold, and continuously improve Knowledge Management standards, methodologies, and documentation practices.
- Strong facilitation and collaboration skills, with experience leading cross-functional groups through ideation, experimentation, and delivery.
- Strategic mindset with the ability to translate emerging market trends, client insights, and internal innovation into actionable solutions.
- Comfort working in ambiguity, with a proactive, problem-solving approach and a bias toward execution.
- Prior knowledge and experience in the Justice industry is preferred.
- At this time, we are only able to consider candidates who are Canadian or U.S. citizens or permanent residents due to employment authorization requirements.
Benefits:
- Quality medical, dental and vision coverage.
- Competitive paid time off as well as paid holiday time.
- 401(k) retirement (US) and GRRSP (CDN) programs.
- Annual professional development funds - $1,500 USD annual per employee.
- Book subscriptions with an extensive library in each office for personal and professional growth.
- Flexible working hours which you can coordinate with your supervisor.
- Ability for employees to work from a remote location (e.g., home) or office.
- Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees.
- Travel opportunities between Journal Technology offices and with clients.
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