Director of Revenue Operations
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Job Description
Director of Revenue Operations leading infrastructure for go-to-market strategy at Magna Legal Services. Ensuring sales, marketing, and customer success alignment for operational excellence.
Responsibilities:
- Lead the infrastructure and processes that power our go-to-market organization.
- Ensure Sales, Marketing, and Customer Success are aligned around shared goals.
- Support FI/RFP processes ensuring GTM teams can respond with consistent, data backed messaging.
- Partner with Marketing on lead management, attribution, and funnel optimization.
- Partner with Customer Success on retention and expansion metrics (NRR, GRR).
- Partner with Finance on forecasting, territory/quota setting, and compensation alignment.
- Develop talent, processes, and infrastructure that scale with growth.
- Develop sales and marketing integration plans for acquired companies.
- Harness and optimize seller networks, relationships, and market know-how.
- Ensure smooth onboarding and retention of acquired teams.
- Build scalable playbooks for future M&A integrations.
- Standardize and optimize customer lifecycle processes from lead generation through renewal and expansion.
- Identify and remove bottlenecks that impact revenue attainment.
- Develop sales methodologies, playbooks, and enablement programs to drive efficiency.
- Support pricing execution, ensuring new and existing products are sold consistently and profitably.
- Own the GTM tech stack, ensuring adoption and ROI.
- Maintain CRM data integrity and governance.
- Drive automation to reduce manual work and increase efficiency.
- Partner with Head of Sales and Finance to set revenue goals, design territories, and lead annual/quarterly GTM planning.
- Own the company’s revenue forecasting processes, ensuring accurate and timely visibility into pipeline and performance.
- Design, implement, and manage sales compensation plans that align with company strategy and motivate performance.
Requirements:
- 7–10 years of experience in Revenue Operations, Sales Operations, or GTM Strategy.
- Experience designing and managing sales compensation plans at scale.
- Proven success at a growth-stage or mid-market company ($100M–$1B).
- Expertise in Salesforce CRM and adjacent GTM tools.
- Strong analytical skills; ability to translate data into actionable insights.
- Experience leading forecasting, pipeline management, territory design, and quota setting.
- Excellent communication and stakeholder management skills.
- Track record of building and leading small, high-performing teams.
Benefits:
- Equal employment opportunities
- Prohibits discrimination and harassment of any type
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