Senior Manager, Revenue Operations, Training
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Job Description
Senior Manager, Revenue Operations overseeing training and customer onboarding at a dental tech startup. Driving revenue efficiency and supporting international expansion initiatives.
Responsibilities:
- Own end-to-end Revenue Operations support for the Training team, from contract signed through a customer’s first 30 days
- Translate company-level revenue strategy into clear, executable operating plans for the Training team
- Partner with Sales, Marketing, Training, and central RevOps to ensure alignment across the customer lifecycle
- Design, refine, and automate workflows to drive efficiencies within the Training function
- Build reporting and dashboards to provide clear visibility into customer lifecycle health and identify opportunities for improvement
- Support a team that will be expanding internationally into a number of countries in the next 12 months
- Partner closely with the Training team leadership to drive conversion improvements across the post sales funnel (Contract Signed to Customer Graduation)
Requirements:
- 6–8+ years of experience in Revenue Operations, Sales Operations, Customer Operations, or related fields
- Proven experience supporting customer onboarding, activation, or early lifecycle revenue motions
- Strong understanding of CRM systems (Salesforce) and analytics tools (Looker, Hex)
- Demonstrated ability to translate strategy into scalable processes
- Exceptional analytical, communication, and stakeholder management skills
- Experience in high-growth, fast-paced environments preferred
- Operates with urgency and ownership and is comfortable in ambiguous situations
Benefits:
- healthcare
- dental
- mental health support
- parental planning resources
- retirement savings options
- generous paid time off
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