Director of Sales
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Job Description
Director of Sales managing 500+ daily customer conversations and optimizing sales conversion for D2C brands. Training future agents and refining messaging strategies for client engagement.
Responsibilities:
- Run 500+ customer conversations per day via text
- Convert abandoned carts and stuck conversations into closed sales
- Build the messaging playbook, and then optimize
- A/B test openers, objection handling, and closing approaches
- Own your conversion metrics
- As we scale: train and lead the next agents we hire
Requirements:
- 2+ years in SDR, BDR, inside sales, or high-volume customer-facing sales with a top-performer track record (we'll ask for proof)
- Wildly charismatic in writing. Your texts feel like a friend, not a script.
- Fast typist (70+ wpm), fast thinker. You'll juggle 30+ live conversations.
- Comfortable with modern messaging tools and willing to iterate fast
- Hungry, coachable, and competitive
- Bonus points
- D2C / e-commerce / Shopify ecosystem background
- Retail floor experience (Apple, Sephora, Nordstrom personal shopper)
- Hands-on with Postscript, Attentive, Klaviyo, or similar
- Early-stage / founding team experience
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