Director of Technology Enablement
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Job Description
Director of Technology Enablement responsible for platform configuration and adoption strategies. Driving measurable impact across sales and operations for the agency with growth potential to VP role.
Responsibilities:
- Ensure agency’s investments in platforms directly support scale, margin, and productivity
- Own platform configuration, integration, adoption, and ROI measurement across teams
- Audit platforms for misconfiguration, underutilized features, and inconsistent usage
- Define adoption expectations by role (Sales, Delivery, Ops, Finance)
- Optimize outreach tools and standardize prospecting and reporting
- Track and report impact across executive and ops leadership
Requirements:
- 7–12+ years in digital agencies, SaaS-enabled services, or high-growth ops roles
- Strong operational + financial literacy
- Proven ability to drive adoption and enforce standards
- Systems thinker; fluent in platform leverage, not just tool setup
- Bachelor's degree or equivalent experience in Business, Tech, Analytics, or Ops
Benefits:
- Promotion to VP based on outcomes (not tenure)
- Full health, dental, vision coverage
- 401(k) with match
- 20–25 PTO days, paid holidays, parental leave, bereavement
- Remote eligible with hybrid flexibility
- Exposure to leadership and career growth into executive roles
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