Director, Sales Process and Technology Strategy
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Job Description
Director of Sales Process & Technology shaping operations and scaling for the revenue organization at OutSystems. Responsible for designing frameworks and managing cross-functional projects for technology integration and process optimization.
Responsibilities:
- As the Director of Sales Process & Technology, you are the architect of how our revenue organization operates and scales.
- Design, document, and implement core sales processes (qualification, forecasting, pipeline discipline, deal progression, stakeholder engagement)
- Build and manage high-stakes, cross-functional projects from the ground up, ensuring GTM design is maintained with unwavering integrity and high standards
- Establish leading indicators, KPIs, and process metrics that provide material insights and hold the organization accountable
- Bring structure and clarity to complex programs; translate operational data into compelling, high-level narratives for executive audiences
- Own systems strategy and mastery; understand system architecture, data flows, and integration points across CRM, CPQ, order management, sales intelligence platforms and more
- Serve as the business owner for major technology implementations; define success criteria, manage scope, and own business outcomes
- Partner with IT and technology teams to ensure technical deliverables align with business strategy and timelines
- Lead with AI to design and deliver revenue-driving optimizations across people, process, data, and technology
- Design and execute change management strategies for large-scale organizational "resets" or process transformations
- Maintain a forward-looking stance on emerging technologies and competitive best practices; recommend and pilot innovations.
Requirements:
- 7+ years of experience in Revenue Operations, IT, Business Operations, or Sales Operations within a fast-paced, innovative environment
- Proven ability to establish highly structured, centrally driven processes and drive them to successful execution
- Proven success in building and managing high-stakes, cross-functional programs from the ground up
- Deep understanding of sales methodologies, pipeline discipline, and forecasting
- Demonstrated ability to design, document, and implement scalable, measurable processes; evidence of improving efficiency and/or organizational capability
- Experience leading large-scale organizational technology implementations and change management initiatives; proven ability to drive adoption despite organizational resistance
- Mastery of Salesforce and the broader sales tech stack (CRM, CPQ, order management, sales intelligence platforms); hands-on experience with configuration and customization
- Demonstrated understanding of how CRM, data architecture, and analytics work together; ability to discuss integrations, data mapping, and ETL processes with confidence
- Demonstrated ability to influence C-suite and VP-level stakeholders, challenge the status quo, and maintain strong professional buy-in
- Exceptional written and verbal communication skills; ability to translate complex operational data into compelling, high-level narratives
- Strong business acumen: you think in terms of ROI, strategic advantage, and organizational impact—not just feature lists or technical elegance
- Pedigree from a high-growth SaaS company; experience scaling from product-market fit through significant ARR expansion.
Benefits:
- Real growth opportunities.
- A global collective of world-class talent.
- Professional Development Fund and Internal Mobility Program.
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