EMEA Deal Desk Consultant
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Job Description
Deal Desk Consultant structuring and negotiating software contracts for Hyland's enterprise content platform. Advising sales on pricing, licensing, revenue recognition, and complex commercial agreements.
Responsibilities:
- Create deal structures and execute deal management activities
- Coordinate resolution of deal-related issues
- Advise sales on complex requirements and structure mutually beneficial agreements
- Analyse and assess sales opportunities
- Negotiate terms that maximise company profitability while delivering customer value
- Execute the full contract lifecycle from initiation to completion
- Advise sales and leadership on complex contracts and process-related questions
- Develop unique deal structures using knowledge of Hyland's product portfolio and offerings
- Negotiate business terms with customers and prospects
- Lead creation of negotiated pricing terms and parameters for non-standard arrangements
- Review, investigate, and resolve contractual questions and issues
- Participate in sales forecasting meetings
- Prioritise legal workloads based on specified criteria
- Mentor, coach, train, and provide feedback to team members
- Contribute to development of a high-performing Deal Desk function and continuous improvement
Requirements:
- Bachelor's degree or equivalent experience
- Proven experience as a Deal Desk Analyst in a software or technology environment
- Experience in software sales or contract negotiation within the software industry
- Strong understanding of deal structuring and commercial terms
- Strong knowledge of revenue recognition guidelines and company accounting rules
- Excellent analytical, critical thinking, and problem-solving skills
- Strong oral and written communication skills
- Strong knowledge of contractual agreements and licensing strategies
- Demonstrated ability to negotiate business terms directly with customers and prospects
- Strong project management and facilitation skills
- Experience mentoring and coaching team members
- Exceptional follow-through and customer-service-driven mindset
- Highest standards of integrity when handling confidential and sensitive information
- Knowledge of the UK financial-services market, including relevant regulatory and commercial considerations
- Proven deal design and contracting experience
- Ability to work independently and manage competing priorities
- Proficiency with Salesforce CRM and deal management
Benefits:
- Career development resources
- Wellbeing programs
- Innovation practices
- Inclusive workplace and diversity commitment
- Employee initiatives and giving campaigns aligned with organizations important to employees
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