Engagement Manager
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Job Description
Engagement Manager overseeing delivery strategies for government clients. Driving impact through transparent relationships and effective digital service delivery in the public sector.
Responsibilities:
- Serve as a strategic partner to agency stakeholders by fostering transparent, trust-based relationships, and helping define ambitious yet achievable outcomes aligned with real world needs.
- Support delivery teams in aligning execution to mission, ensuring goals are outcomes-driven, teams are right-sized and sustainable, and work stays focused on impact.
- Track and communicate engagement health and impact, synthesizing outcomes for internal reflection and external storytelling that informs, builds trust, and drives accountability.
- Identify and navigate delivery risks early, working across teams and partners to remove blockers, adapt approaches, and sustain progress with creativity and tact.
- Strengthen Mighty Acorn’s broader impact, by evaluating fit, surfacing new opportunities, or facilitating connections to trusted partners when we are not the best match.
- Champion a culture of responsible stewardship, ambition, and delivery across the company.
Requirements:
- 5+ years of experience leading digital service delivery or transformation initiatives in a public sector setting.
- Strong background in program evaluation, stakeholder engagement, or delivery leadership.
- Proven ability to build relationships across agencies, teams, and partners.
- Excellent communicator, with experience translating complex outcomes into clear narratives.
- Systems thinker with a pragmatic mindset.
- Comfortable navigating ambiguity and aligning diverse stakeholder needs.
- An ability to work efficiently, sometimes under tight deadlines.
- A preference for transparency and an ability to be direct and transparent in your own communication.
- An ability to adapt quickly and cope with temporarily ambiguous situations as requirements change.
- This role requires work be performed from within the contiguous United States.
- Candidates must either hold active US citizenship or a green card, and should possess work authorization that does not require any present or future visa sponsorship by Mighty Acorn Digital.
- Candidates selected for the role must pass a criminal background check prior to their start date.
- Candidates must have a fast (>100Mbps) and reliable internet connection and have a dedicated workspace with background noise at an appropriate level for audio calls.
Benefits:
- Offers Bonus
- Profit Share Bonus - Available After 90 Days
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