Engineering Manager, Integration Quality
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Job Description
Engineering Manager leading a new team in India focused on integration quality and reliability at Zapier. Overseeing backend engineers and driving quality initiatives across integrations.
Responsibilities:
- Build and develop a high-performing team focused on improving quality and reliability across our integration portfolio—hiring, coaching, and growing engineers from the ground up
- Own product and technical decisions for your team's work—knowing when to act decisively versus when to seek alignment on larger, harder-to-reverse decisions
- Champion reliability and security—preventing regressions, improving observability, and establishing quality standards that protect customers
- Translate customer experience data and metrics into priorities—anticipating risks, adopting new API features, and addressing issues before they escalate
- Drive asynchronous alignment across distributed teams—proactively building processes that keep Integration Quality, Enterprise, Developer Platform, and foundational teams in sync across time zones
- Partner with cross-functional stakeholders to shape vision and strategy, building relationships that lead to successful outcomes at the Zone and department level
- Lead your team through one-on-ones, code reviews, and coaching—providing actionable feedback, celebrating success, and managing performance effectively
- Plan for team growth—identifying where additional headcount is needed and making hiring decisions that strengthen the team
Requirements:
- 5+ years of management experience leading engineering teams, including hiring and performance management
- Experience building distributed teams across multiple time zones
- Experience working across a wide variety of APIs, especially enterprise platforms like Microsoft Office 365, Google Workspace, or Meta/WhatsApp
- Strong TypeScript and Node.js proficiency in production environments
- Experience leading experiments to improve team processes and using AI and automation to drive innovation
Benefits:
- Offers Equity
- Offers Bonus
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