Enrollment Advisor
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Job Description
Enrollment Advisor at Blueprint Test Prep managing sales and student support processes for academic test preparation. Providing consultative guidance on enrollment and educational programs for prospective students.
Responsibilities:
- Optimize operational efficiency by handling live chat interactions, responding to incoming calls, and executing accurate data reporting.
- Provide strategic consultative sales counseling to prospective students through phone, email, and live chat, navigating them through the enrollment process
- Exercise independent discretion in developing and executing sales tactics, advising potential students on program selection, and closing enrollments
- Promote Blueprint’s tutoring, classroom, and online courses, ensuring a tailored approach based on customer needs
- Foster a high-touch customer engagement environment, ensuring continued enrollment and program completion
- Track leads, sales metrics, and customer interactions using CRM tools to optimize the student pipeline
- Meet and exceed KPI's, contributing to overall business performance
- Work closely with marketing, operations, and product teams to refine messaging, and student experiences
- Achieve monthly enrollment sales goals, retention targets, and other service metrics
Requirements:
- Bachelor’s degree with a preference in business, education, marketing, or a related field
- 2+ years of experience in test preparation, sales preparation, enrollment advising, or higher education sales preferred
- Experience using CRM tools, like HubSpot, to track leads, manage the student pipeline, and optimize sales performance
- Ability to exercise discretion and independent judgment in sales, enrollment strategy, and customer advising
- Exceptional problem-solving skills, with a consultative and analytical approach to advising students and growing revenue
- Experience in graduate-level test prep, medical, or legal education is strongly preferred
- Capable of building and managing long-term client relationships to drive business success
- Excellent verbal and written communication skills, with a persuasive and influential approach to sales
- Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment
- Flexible schedule required, must be available to work weekends (9AM-5PM EST) and weekdays (11PM-9PM EST)
Benefits:
- Meaningful work that has a positive impact on society.
- Good ideas win, and we value contributions from everyone.
- It’s central to who we are and everything we do.
- We are always learning and you will sharpen your skills.
- We set aspirational goals and make them happen.
- Low ego. High energy! That’s our recipe for success.
- We thrive with freedom and responsibility.
- We trust our people to do phenomenal work without unnecessary rules.
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