Enterprise Real Estate Account / Relationship Director
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Job Description
Enterprise real estate account director governing multi-market client relationships for Rutherford Talent Guild. Coordinating transaction teams, service lines, reporting, escalations, renewals and expansion.
Responsibilities:
- Govern continuing enterprise real estate client relationships across multiple markets or services
- Agree scope, priorities, responsibilities and reporting with clients
- Coordinate local transaction teams and specialist service lines
- Monitor service outcomes and lead corrective action
- Diagnose service problems and manage escalation and commercial issues
- Prepare renewal and expansion recommendations
- Work with business-development colleagues when new scope is pursued
- Lead and develop an account team
- Plan accounts, report progress, track corrective actions and manage escalations
- Influence client satisfaction, retention, renewal, expansion and local transaction results
- Participate in registration, assessment, curator review and potential Guild membership
- Develop a Career Thesis for accepted members
Requirements:
- Established enterprise account, client relationship or portfolio leadership experience, or credible potential for the responsibility
- Capability or assessed potential to govern a continuing client relationship in an appropriate commercial real estate context
- Demonstrated experience and evidence covering account scope, priorities, reporting, service problems, corrective action, renewal or expansion, accountability and authority
- Current résumé required for registration
- Answer three short written questions using a handled example or proposed approach
- Do not include confidential client information
- Commercial brokerage, corporate real estate, transaction management, outsourced services or consulting background welcomed
- Licences and professional designations are recorded and considered; licensing requirements vary by jurisdiction
- Senior titles are not required and are not treated as evidence of contribution by themselves
- No fixed minimum length of experience applies
Benefits:
- Rutherford Talent Guild™ career relationship for executives and senior professionals pursuing permanent appointments
- Selective introductions to organisations for specific roles, where there is a credible fit and under applicable arrangements
- Career Thesis development for accepted members
- Assessment and curator review of potential, leadership style, experience, achievements and objectives
- Access to private talent pipelines and Rutherford & Company retained searches
- LinkedIn profile optional during registration
- No minimum transaction value, fee level, market, number of sites or services required for registration
- No fixed minimum experience applies to this Evergreen profile
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