Experience Intelligence & Enablement Manager
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Job Description
Remote manager analyzing Advocate Health employee listening data across surveys and feedback channels. Translating findings into executive-ready insights, reports, and organizational guidance.
Responsibilities:
- Lead analysis of enterprise listening data across surveys, focus groups, and other feedback channels
- Identify key themes, trends, risks, drivers, and disparities in the teammate experience
- Integrate quantitative and qualitative data into cohesive enterprise-level insights
- Synthesize complex data into actionable intelligence informing organizational priorities and opportunities
- Develop structured frameworks for interpreting results consistently across listening efforts
- Create executive-ready presentations, reports, and visual materials
- Apply data visualization and storytelling principles for senior leaders, clinical teams, and frontline teammates
- Partner with Benefits, Nursing, Learning & Development, HR, Operations, and other cross-functional teams
- Guide leaders on priorities, tradeoffs, and opportunities based on data without direct ownership of execution
- Maintain expertise in employee experience frameworks, listening strategies, and industry trends
- Combine external research and benchmarking with internal data to produce integrated insights and enterprise reports
- Establish standards, templates, and approaches for insight generation and reporting
- Continuously improve data synthesis, visualization, and communication approaches using stakeholder feedback and emerging best practices
- Potentially travel within the enterprise and work weekends or varied hours to meet deadlines
Requirements:
- Bachelor’s degree in a related field
- 5+ years of experience in analytics, employee experience, consulting, or program management
- Understanding of employee experience frameworks, engagement drivers, and organizational culture
- Familiarity with survey data, qualitative feedback analysis, and research methodologies
- Knowledge of data privacy, confidentiality standards, and ethical handling of employee information
- Strong analytical and critical thinking skills with the ability to synthesize complex data
- Advanced presentation and storytelling skills, including data visualization and graphic design
- Strong stakeholder management and cross-functional collaboration skills
- Excellent communication skills with the ability to translate data into clear, actionable narratives
- Effective time management and prioritization across multiple initiatives
- Ability to translate data into clear, actionable guidance for leaders
- Ability to influence without authority and serve as a trusted advisor
- Ability to simplify complex concepts for diverse audiences
- Ability to maintain confidentiality and uphold data integrity
- Ability to continuously improve processes, frameworks, and approaches to insight generation
- Ability to travel to various locations within the enterprise as needed
- Preferred: Master’s degree in HR, Organizational Psychology, Analytics, or related field
- Preferred: Experience with enterprise survey data and listening strategies
- Preferred: Experience synthesizing qualitative and quantitative data into insights
- Preferred: Experience presenting to senior executives or governance committees
- Preferred: Experience in healthcare, clinical operations, or large multi-site systems
- Preferred: Experience with survey and analytics platforms such as Perceptyx, Qualtrics, and dashboarding tools
- Preferred: Strong proficiency in data visualization and reporting tools
- Preferred: Familiarity with external benchmarking and research synthesis
Benefits:
- Comprehensive Total Rewards benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Career development programs
- Premium pay such as shift and on-call pay based on the teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Medical, dental, vision, life, and Short- and Long-Term Disability benefits
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Adoption assistance
- Paid parental leave
- Defined contribution retirement plans with employer match
- Other financial wellness programs
- Educational Assistance Program
- Reasonable accommodations for individuals with disabilities
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