Field Service Technician, Leipzig – Grimma, Döbeln, Bad Lausick

Posted 2ds ago

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Job Description

Field service technician commissioning, maintaining, and repairing Viessmann heat pumps. Advising heating businesses and supporting customers across the Leipzig, Grimma, Döbeln, and Bad Lausick region.

Responsibilities:

  • Commission and maintain our heat pumps at end customers’ premises and at system operators’ sites
  • Provide service-oriented advice to our heating contractor customers by phone and on site to ensure customer satisfaction
  • Support colleagues in technical field service across the wider area surrounding the assigned territory
  • Participate in the on-call service rotation with the aim of assisting customers as quickly as possible
  • Commission, maintain, and troubleshoot heat pumps in the Leipzig, Grimma, Döbeln, and Bad Lausick region

Requirements:

  • Completed relevant vocational training as an HVAC and plumbing systems mechanic, refrigeration mechatronics technician, electronics technician for energy and building technology, electrician, or electrical installer
  • Ideally, additional qualification as a master craftsperson or technician
  • Professional experience in customer service, for example in heating technology, refrigeration technology, or air-conditioning and ventilation technology
  • Category 1 refrigerant handling certificate
  • Category 2 refrigerant handling certificate is an advantage
  • Valid Category B driving licence
  • Good written and spoken German
  • Strong technical aptitude, a high level of customer focus, and willingness to travel

Benefits:

  • Your working day starts and ends at home
  • Mercedes-Benz company vehicle, equipped on site with the materials required for your service assignments
  • Modern company mobile phone
  • Employee health program for you and your family
  • Corporate Benefits offering attractive discounts on numerous brands and services
  • Company pension scheme
  • 30 days of paid annual leave