Expert Business Analyst – Consumer, AI
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Job Description
Expert Business Analyst liderando análises, experimentação e estratégia de IA para produtos financeiros da Neon. Trabalho remoto em qualquer lugar do Brasil, com encontros trimestrais em São Paulo.
Responsibilities:
- Serve as the primary analytics reference for the Consumer & AI vertical
- Connect Artificial Intelligence advances to products across the Neon ecosystem, including the app Home and Experimentation Platforms
- Analyze customer behavior on the app Home and support component prioritization based on lifetime value
- Track cross-functional institutional metrics, such as WTU and NPS
- Structure, enhance, and promote the A/B testing framework
- Define impact measurement methodologies for product and AI initiatives
- Support technical teams in tracking platform and design system metrics, as well as performance dashboards
- Extract, clean, and model large volumes of complex data using SQL
- Apply statistical rigor, including sample size, significance, and margin-of-error calculations
- Develop, validate, and present complex financial feasibility studies to leadership
- Connect product and AI initiatives to LTV, CAC, margin, and churn
- Conduct deep dives and establish performance dashboard governance for the executive committee
- Translate complex metrics and data into actionable strategic narratives
- Design automation solutions for the recurring collection and processing of data
- Support and develop a more junior analyst, providing influence-based leadership without direct people management
Requirements:
- More than 7 years of experience in Business Analysis, Analytics, or Strategic Planning within technology or digital product environments
- Advanced proficiency in extracting, manipulating, and modeling complex data directly from raw sources
- Practical application of AI tools and concepts to optimize analytics workflows
- Hands-on experience designing, executing, and statistically analyzing A/B tests and other experimentation methodologies
- In-depth understanding of P&L, LTV, CAC, churn, and product metrics such as WTU and NPS
- Ability to structure complex scenarios, prioritize actions, and translate data into strategic presentations for C-level executives and senior leadership
- Autonomous, proactive, and flexible profile, with the ability to facilitate alignment across multidisciplinary teams and guide or mentor junior analysts
- Knowledge of Python or R for predictive modeling and advanced statistical analysis
- Strong understanding of P&L and the key drivers of financial performance, connecting product metrics to business sustainability
- Background in financial services, with experience in fintechs, banks, or strategic consulting a plus
Benefits:
- Truly remote work model, with team gatherings every three months in São Paulo
- Credit toward the purchase of a home office kit
- Coworking space partnership
- iFood Benefits card with meal, food, and mobility allowances
- Gympass, with access to a network of gyms and online classes
- Daycare or nanny allowance
- Extended parental leave
- Medical and dental insurance
- Open English packages with exclusive class options and discounts for Neowners and their dependents
- Discounts on MBAs and specialization programs at USP ESALQ
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