Senior Business Analyst, AI Evaluation – Value Realization

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Job Description

Senior Business Analyst evaluating AI proof-of-concept value for Worldwide Clinical Trials, a global clinical research CRO. Building evidence-based investment recommendations across regulated operations.

Responsibilities:

  • Lead discovery and intake for AI opportunities, defining business problems, workflows, outcomes, constraints, value hypotheses, and solution fit
  • Develop POC and POV charters covering scope, requirements, success and kill criteria, evidence sources, measurement approaches, decision thresholds, dependencies, and exit conditions
  • Translate business, clinical, operational, data, and AI needs into requirements, process maps, future-state workflows, decision rules, human-review points, and evaluation criteria
  • Establish defensible baselines and evaluation approaches with Finance, process owners, and data specialists
  • Coordinate business participation and evidence collection throughout POC and POV evaluations
  • Track quality, adoption, workflow impact, exceptions, human overrides, assumptions, limitations, and risks
  • Evaluate expected versus observed results and translate operational improvements into value cases and implementation requirements
  • Partner with Quality, Privacy, Security, Legal, Records Management, and validation specialists on regulated or sensitive use cases
  • Prepare decision-ready gate scorecards and evidence packages with recommendations to promote, stop, recycle, or defer initiatives
  • Improve reusable evaluation standards, templates, baselines, measurement methods, process maps, datasets, and lessons learned

Requirements:

  • Bachelor’s degree in business, operations, information technology, life sciences, healthcare administration, data or analytics, or a related field, or equivalent practical experience
  • Minimum of seven years of business analysis, process analysis, technology evaluation, operational improvement, or value-realization experience in a complex enterprise
  • Experience eliciting and documenting requirements
  • Experience mapping current- and future-state workflows
  • Experience establishing measurable baselines and analyzing comparison or before-and-after results
  • Experience maintaining traceability from business need through solution and outcome
  • Experience facilitating working sessions with business sponsors, subject matter experts, technical teams, control functions, and technology vendors or third-party solution providers
  • Strong understanding of AI, automation, data, and human-in-the-loop concepts
  • Strong data literacy and ability to assess attribution, confounding factors, and evidence limitations
  • Ability to influence without direct authority and work across concurrent initiatives
  • Experience in clinical research, pharmaceutical, biotechnology, healthcare, medical device, or another regulated environment is preferred
  • Familiarity with GxP, computerized-system validation, responsible AI frameworks, controlled comparisons, or stage-gated technology evaluation is preferred
  • Relevant IIBA, product ownership, process improvement, analytics, Lean Six Sigma, or change-management certification is beneficial but not required
  • Proficiency in English
  • Ability to work across the hours needed to support US-based business stakeholders and global delivery partners

Benefits:

  • Competitive benefits package depending on location
  • Inclusive and equitable workplace
  • Equal employment opportunities