Facilities Manager
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Job Description
Facilities Manager overseeing facilities management services at industrial properties across Greater London. Implementing client objectives and ensuring exceptional service delivery for JLL.
Responsibilities:
- Oversee facilities management services at a portfolio of industrial properties across Greater London
- Understand and implement client objectives and instructions
- Develop and deliver comprehensive facilities services reporting to clients
- Build and maintain strong client relationships through regular communication
- Coordinate with property-specific stakeholders to address unique requirements of each site
- Lead due diligence processes related to facilities aspects during disposals and lettings
- Implement and maintain facilities management according to JLL's Facilities Management Best Practice Manual
- Serve as the principal point of contact for building operations
- Resolve complex facilities issues with minimal escalation
- Manage emergency response protocols
- Develop, manage, and control service charge budgets
- Establish and monitor contractor performance metrics
- Oversee the management of building plant and equipment
- Plan and implement capital projects and improvements
- Create and update occupier handbooks and communication materials
- Conduct regular site inspections and develop preventative maintenance programs
Requirements:
- Proven experience in facilities management, preferably in commercial property
- Relevant qualifications in facilities management, building services, or related field
- Comprehensive understanding of building systems and maintenance requirements for premium commercial spaces
- Exceptional communication and client service skills
- Strong problem-solving abilities and commercial awareness
- In-depth knowledge of health and safety regulations and compliance requirements
- Proficiency with facilities management software/systems and budget management
- Leadership abilities with experience managing service providers and contractors
- Strong organisational skills with ability to manage multiple high-profile properties and priorities
Benefits:
- This position may require occasional emergency response outside normal business hours.
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