Field Service Engineer, Lab Products & Services
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Job Description
Field Service Engineer responsible for technical support of Lab Essentials products in the Netherlands. Collaborating with the Sales department and conducting installations, maintenance, and repairs.
Responsibilities:
- Carry out the commissioning of our Lab Essentials ( e.g. Cubis ® high performance balances) portfolio at our customers' sites
- Installation, qualification, maintenance and repair of our products in the pharmaceutical, chemical and food industry
- Complete professional qualification documents, test reports and certificates
- Organize customer visits and take care of ordering and shipping spare parts and relevant test equipment
- Collaborate with the Sales department in order to enable new opportunities
Requirements:
- Successfully completed technical education (electronics, mechatronics or comparable education) and relevant professional experience as a service technician, ideally in the pharmaceutical, biological or chemical environment
- Ideally, you obtain a certificate as “Vakbekwaam Persoon (VP)“ NEN 3140
- You have first experience in the integration of peripheral devices to our laboratory solutions ( e.g. RS232, USB, TCP/IP)
- Excellent oral and written communication skills in Dutch and English
- Willingness to frequent travelling within the Netherlands and occasional travelling to Germany
- You own a driving license and you are used to drive regularly
Benefits:
- Travel benefits: Company car including private usage
- Personal and Professional Development: Mentoring, leadership programs, Talent Talks, internal seminar offerings, coaching for managers
- Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact
- Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics, such as coaching or agile working
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