Field Service Technician II
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Job Description
Field Service Technician calibrating high tech machines at customer locations for ZEISS. Install, repair and troubleshoot for quality solutions while ensuring customer satisfaction.
Responsibilities:
- Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations
- Demonstrate customer service skills and knowledge with a high level of passion and dedication
- Demonstrate your ability to learn new skills on high tech CMM’s (Coordinate Measuring Machines)
- Perform necessary administrative paperwork in a complete and accurate manner
- Be Solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment
- Travel requirement is 90-100% within the service area, including international travel as needed
- Perform installs on assigned products
- Escalate challenges appropriately
- Demonstrate the ability to service common machine accessories
Requirements:
- Minimum, High School graduate, completed GED or equivalent
- Tech School, associate or bachelor’s degree in a technical discipline such as, Electronics, Industrial Mechanics, and the like
- Training and experience from a Military Technical School
- Prior experience working with hand tools and basic electrical test equipment
- Microsoft operating system knowledge is required
- Capable of unassisted physical lift of one article weighing up to 75 pounds
- Able and willing to work minimum of 50 hours per work week
- Valid Driver License required
Benefits:
- Health insurance
- 401(k)
- Flexible hours
- Paid time off
- Opportunities for career development
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