Field Service Technician – Travel-Based
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Job Description
Field Service Technician commissioning, maintaining, and troubleshooting CV Technology’s fire and explosion protection systems. Providing customer training, emergency service, reporting, and extensive travel across North America.
Responsibilities:
- Commission CV Technology explosion mitigation systems
- Verify the functionality of CV Technology protection systems
- Provide familiarization training for plant personnel
- Provide outstanding service to clients
- Provide emergency services in the event of system activation
- Complete written reports for commissioning, maintenance, and emergency service site visits
- Submit personal expenses and book travel accommodations
- Quote spare parts and/or services
- Support customers at locations across North America through approximately 60% travel for system startup, maintenance, and troubleshooting
- Prioritize safety and customer satisfaction while supporting CV Technology’s fire and explosion protection mission
Requirements:
- Approximately 60% travel to customer locations throughout North America, normally 2–3 days per week
- Customer focus and customer friendliness are absolute requirements
- Good communication skills
- Basic computer skills, including Microsoft Office Suite, expense reporting, and travel booking
- Valid driver’s license
- Ability to lift and carry a 50-pound load a distance of 20 feet
- Ability to safely work inside or outside at elevated heights from a ladder, man-lift, or platform
- Ability to safely climb a 25-foot ladder, A-frame, extension, or fixed ladder
- Ability to safely work and/or stand on one’s feet for an extended period
- Ability to safely function in an industrial manufacturing setting
- Ability to implement safety measures during rain, snow, high winds, and other weather conditions
- Instrumentation and controls experience preferred
- Field service and/or mechanical experience preferred
- Knowledge of electrical systems, controls, and low-voltage wiring preferred
- 1–2 years of heavy-travel role experience highly preferred
Benefits:
- Medical, Dental & Vision Insurance
- 401K with company match 4%
- 15 Days annual PTO
- Paid Holidays
- Short/Long Term Disability
- Health and wellness program
- Discount program
- Life insurance
- Company sponsored events
- Career advancement opportunities
- Company Provided credit card, laptop, tool kit, tablet, uniform, PPE and cell phone
- Competitive wages
- Tier Level Career Progression
- Employee assistance program
- HSA/FSA plans
- Brochure of additional benefits
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