Field Trainer
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Job Description
Field Trainer training Round Table Pizza franchisees, managers, and restaurant personnel. Supporting new store openings and brand standards for FAT Brands’ global restaurant portfolio.
Responsibilities:
- Provide training and professional development to new franchisees, managers, and existing restaurant personnel
- Support New Store Openings throughout the year
- Work closely with the RTP Senior Field Training Manager
- Collaborate with Field team members, Field Training Support Specialist, Franchise Business Consultants, and others
- Coordinate and implement training and education programs on company standards, processes, and policies for all Round Table Pizza restaurants
- Maintain current knowledge of training methods and techniques and incorporate them into the Round Table Pizza training program
- Review field information and remain current on company programs and products to support franchisees
- Complete training records for each training session and submit them to the Director of Training & Operations Services
- Coach trainees in all areas of Round Table Pizza operations
- Facilitate Train the Trainer sessions as needed
- Act as the corporate training liaison in the field and report training needs and issues to the corporate team
- Certify franchisees, franchisee training managers, and corporate trainers
- Revitalize and support existing franchise locations by training and strengthening brand standards
- Help build programs and schedule training classes
- Ensure training materials, job aids, training programs, and e-learning are current, accurate, and effective
Requirements:
- Bachelor’s Degree
- 1+ years of experience in a lead training position
- Resides in Southern California; may reside anywhere in California
- Commitment to excellence and high standards
- Excellent written and oral communication skills
- Excellent presentation skills
- Ability to work cross-functionally on projects within all levels of the organization
- Strong organizational, problem-solving, and analytical skills
- Flexible and able to deal with frequent changes, delays, or unexpected events
- Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before franchise owners, upper-level management, or restaurant employees
- Ability to apply concepts of basic math and algebra
- Ability to solve practical problems and provide feedback to trainees
- Knowledge of database software, Internet software, inventory software, order processing systems, and spreadsheet software
- ServSafe Certified
- Must be able to travel weekly (over 90%)
- Able to travel frequently both domestically and internationally
- Flexible schedule for training sessions
Benefits:
- No benefits, perks, or compensation extras are specified in the posting
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