Genetic Counseling Generalist
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Job Description
Genetic Counseling Generalist supporting CooperSurgical’s preimplantation genetic testing services. Reviewing referrals, preparing risk assessments and pedigrees, and communicating test plans to clinic partners.
Responsibilities:
- Review clinician inquiries regarding prospective patients and provide general feedback based on documented case acceptance criteria and medical policy documents
- Review and interpret straightforward PGT-M referrals, provide risk assessments, and document preliminary PGT-M test plans
- Generate referral-focused pedigrees and complete related paperwork and chart documentation
- Provide GC-partnered clinics with information about intended PGT-M genetic testing plans
- Assist with clinical reviews of laboratory-issued PGT-A, PGT-SR, and PGT-M test reports
- Review straightforward PGT-M sub-cycle orders for compliance with clinical case acceptance criteria
- Collaborate with Senior and Lead Genetic Counselors on complex PGT cases
- Support performance, quality improvement, and systems-related initiatives
- Collaborate with other departments to support clinic partner experiences
- Adhere to departmental SOPs
- Participate in department meetings and discussions about standard PGT cases and outcomes
- Complete continuing education and log and submit required CEUs
- Engage in client communications by phone and email
- Participate in discrepancy investigations, PGT-Complete non-match outcomes, and incidental finding notifications
Requirements:
- Knowledge of and proficiency in MS Word and Excel
- Aptitude for learning other computer software as needed
- Excellent customer service skills
- Excellent verbal and written communication skills
- High interpersonal skills for interacting with clients, colleagues, and management
- Strong attention to detail in composing and proofreading materials
- Excellent organizational skills
- Ability to handle multiple tasks simultaneously
- Ability to maintain confidentiality
- Ability to work independently and collaboratively
- Ability to work effectively from a remote setting and sit for extended periods using computer equipment
- Foundational knowledge in the job area, including two years of professional education
- Master’s degree from an accredited genetic counseling program
- Applicant for Active Candidate Status or board-certified with the American Board of Genetic Counseling (ABGC)
- Holds or is able to obtain genetic counseling license or temporary licensure in appropriate states, if applicable
- New graduates from an accredited genetic counseling program are encouraged to apply
Benefits:
- Medical coverage
- 401(k)
- Parental leave
- Fertility benefits
- Paid time off for vacation, personal, sick, and holidays
- Multiple other perks and benefits
- Competitive total compensation plan
- Variable pay opportunity may accompany the role
- Remote work arrangement
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