Product Manager – M365, Security & Governance
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Job Description
Product Manager developing Microsoft 365 security, governance, and multi-tenant capabilities. Nerdio helps organizations deploy, manage, and optimize Microsoft cloud technologies.
Responsibilities:
- Contribute to the roadmap and backlog for Microsoft 365 management capabilities across Nerdio products, including tenant security posture, policy and configuration governance, identity and access controls, licensing and user lifecycle management, and multi-tenant operations
- Identify the capabilities MSPs and enterprise admins need to secure and govern Microsoft 365 tenants, and help prioritize them against business impact and technical feasibility
- Help ensure capabilities work consistently across products while respecting single-tenant enterprise and multi-tenant MSP use cases
- Define assigned functionality and provide user stories and specifications to engineering
- Work with engineering and QA to build, test, and release functionality
- Work with technical writers to document new features and functionality
- Work with support and escalations teams to triage customer-reported issues and prioritize fixes
- Prioritize what gets built now, next, or later, and in which products
- Roll out new capabilities internally to support, sales, customer success, and technical account managers
- Work with marketing on product marketing activities for new capabilities
- Conduct discovery calls with customers
- Track evolving compliance frameworks including CIS, NIST, Cyber Essentials, Essential 8, HIPAA, PCI, and CMMC
- Develop deep expertise in Microsoft 365 management within Nerdio and support internal teams, partners, and customers with feature guidance
- Track Microsoft 365, Entra, Intune, Defender, Purview, Teams, Exchange, SharePoint/OneDrive, and Copilot roadmaps and surface product opportunities and risks
- Collaborate with multiple product teams, partners, and customers to rapidly innovate and iterate
Requirements:
- Experience building software for MSPs, with a working understanding of how MSPs operate multi-tenant environments, standardize configurations across customers, and delegate access safely
- Hands-on expertise with Microsoft 365 administration, including Entra ID, Intune, Defender, Purview, Copilot, Secure Score, conditional access, and tenant-level security and compliance settings
- Familiarity with Microsoft Graph API and Microsoft's delegated administration models preferred
- Strong understanding of the Microsoft 365 management market and the players in it, including native Microsoft tooling and third-party MSP platforms
- Bachelor's degree or higher required
- Five years or more of experience in the Microsoft 365, MSP software space or M365 administrator at an MSP
- At least three years or more of software and/or SaaS product management experience required
- Excellent presentation skills and verbal and written communication skills
Benefits:
- Competitive Base and Incentive Plan
- Stock Options
- Health and Welfare Plans
- Life and Disability Plans
- Retirement Plan
- Unlimited Flexible Paid Time Off, including your birthday off!
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