Head of Marketing Operations
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Job Description
Head of Marketing Operations owning MarTech, AI automation, data, and lead lifecycle systems. Scaling GTM operations for RELEX Solutions’ supply-chain and retail planning software.
Responsibilities:
- Own the marketing technology stack end to end, including tool selection, build-vs-buy decisions, implementation, and integrations
- Steer the AI roadmap for marketing and enable marketers to adopt AI and automation for recurring workflows
- Collaborate with Sales Operations, Business Development, and Sales to align marketing data and signals with the broader GTM engine
- Own data hygiene, privacy compliance, data architecture improvements, engagement scoring, activation, attribution, and reporting standards
- Own lead management workflows from initial signals and conversion capture through enrichment, scoring, and handover to BDRs
- Partner with Sales Operations to refine the trackable path from MQL to SAL to pipeline and revenue
- Improve marketing campaign, email marketing, and event management operations
- Lead and develop the Marketing Operations team of four, setting vision and priorities and fostering a high-performing culture
Requirements:
- 5–8+ years in Marketing Operations, Revenue/GTM Operations, or a related function within B2B SaaS or enterprise software
- Track record of close collaboration with Sales Operations, BDR, or Sales teams on lead handover, routing, scoring, GTM motions and pipeline reporting
- Strong experience applying AI and automation in a marketing/GTM context, and enabling others to do the same
- Familiarity with n8n or equivalent automation or orchestration platforms is beneficial
- Hands-on experience operating a HubSpot–Salesforce integration
- Strong grasp of MarTech ecosystems and data integration across the funnel
- HubSpot super admin capability is essential
- Proven people leadership experience building, leading, and developing Operations teams
- Experience supporting global marketing organisations and complex sales cycles
- Skills in data management, integrations, and marketing analytics
- Proven ability to bring structure, clarity, and strategic thinking to operational environments
- Clear, pragmatic communication skills and ability to steer prioritisation and influence decision making across Marketing and stakeholders
Benefits:
- Flexibility in how and where you work
- Real learning and growth opportunities
- Opportunity to define Marketing Operations direction at a global, AI-driven enterprise software company
- Leadership of a first-class team with deep expertise
- High-impact role with tooling to optimize and scale operations with AI and automation
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