Head of Platform – Product Delivery
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Head of Platform & Product Delivery leading major technology programmes, platforms, and AI-enabled products. Driving transformation for a UK law firm across internal operations and client-facing services.
Responsibilities:
- Lead and develop the technology delivery function, establishing strong PMO governance, reporting, and delivery disciplines
- Oversee major technology programmes and implementations, including case management systems, data platforms, HR, finance, and CRM solutions
- Own and manage platform and product roadmaps for internal systems and client-facing products
- Partner with senior stakeholders to prioritise features and initiatives based on business needs, customer feedback, and strategic objectives
- Drive agile delivery practices across technology teams, proactively identifying and removing delivery risks and roadblocks
- Act as the bridge between business and technology teams, ensuring clear communication and alignment throughout project lifecycles
- Oversee quality assurance, testing strategies, and release management processes for business-critical platforms
- Lead delivery of client-facing technology solutions, including customer portals, system integrations, automated workflows, and emerging AI-enabled products
- Track and report on product, platform, and programme performance and business value creation
- Translate strategic objectives into successful delivery outcomes
- Develop and evolve the organisation’s technology platforms, product portfolio, and programme governance capabilities
- Foster a culture of accountability, collaboration, and continuous improvement
Requirements:
- Significant experience delivering large-scale technology programmes, platforms, or products, including leadership experience within a delivery-focused role
- Proven success managing complex technology implementations in regulated environments
- Strong understanding of programme management, governance frameworks, and PMO best practice
- Demonstrable experience establishing Product Management disciplines within a rapidly growing business
- Experience leading high-performing delivery, project management, or product teams
- Strong knowledge of agile delivery methodologies
- Experience operating within hybrid agile and waterfall environments
- Ability to balance strategic planning with hands-on delivery execution
- Excellent stakeholder management and communication skills, with the ability to engage and influence at all levels
- Experience within, or knowledge of, regulated industries and the factors that define successful technology delivery
- Experience delivering highly automated claims or case management platform implementations
- Knowledge of data platform, business intelligence, and AI product delivery
- Relevant qualifications such as PRINCE2, MSP, Agile, Scrum, SAFe, or equivalent
- Experience leading digital transformation programmes across multiple business functions
- Familiarity with product management disciplines and customer-centred design approaches
Benefits:
- High levels of flexibility and a great work life balance
- A well-rounded remuneration package, including private medical insurance, income protection insurance and discounted gym membership
- Opportunities for growth and progression including professional funding
- In person and remote social events
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities
- Diverse, inclusive and authentic workplace culture
Similar Jobs
Head of Performance Media – Strategic Acquisition
Head of Performance Media driving iGaming player acquisition through publishers, PPC, SEO, and media-buying partnerships. Managing budgets, commercial negotiations, performance tracking, and regulatory compliance.
Head of Delivery – Latin America
Head of Delivery leading software and technology project delivery for Azumo, an AI development firm. Managing Agile teams, portfolios, budgets, risks, and stakeholder communication.
Head of Brand Management
Head of Brand Management für kreative Content-Kampagnen deutscher B2C-Marken bei RealStudio. Verantwortung für Creative-Prozesse, Skripte, KPI-Optimierung und Teamentwicklung.
Head of Academy
Head of Academy building an AI-first learning platform for traders and introducing brokers at a multinational broker. Driving retention, IB acquisition, and exclusive partnerships through personalised education and automation.
Head of Retention
Head of Retention leading CRM, lifecycle campaigns, and player loyalty for an international iGaming company. Reducing churn and increasing customer lifetime value across casino and sports betting markets.
Head of Bids
Head of Bids leading competitive tenders, pricing and governance for Masabi’s global public transport fare-payment platform. Building the bids function and coaching its team.
Head of Bids
Head of Bids leading competitive tenders for Masabi’s fare-payment platform serving public transport agencies and operators. Owning pricing, governance, bid operations and team development.
Head of Bids
Head of Bids leading competitive proposals for Masabi’s global transit fare-payment platform. Owning bid governance, pricing strategy, resourcing and team development.
Head of Bids
Head of Bids leading competitive tenders for Masabi’s global public transport fare-payment platforms. Owning pricing, governance, resourcing and bid-team development.
Head of Professional Salon Business
Head of Professional Salon Business leading Henkel Finland’s field sales and wholesale growth. Owning revenue, profit, customer acquisition, partnerships, and commercial team development.
Head of Implementation
Head of Implementation leading maxRTE’s enterprise healthcare software launches. Owning technical integrations, workflow validation, and implementation team growth for health-system clients.
Head of Quantitative Trading – iGaming
Head of Quantitative Trading building automated pricing, risk, and trading models for a B2B sportsbook technology platform. Leading quant automation across European and Latin American operator markets.
Head of Brand
Head of Brand building Pairs’ brand for its founder-investor capital-raising platform. Owning content, video, paid campaigns, AI citation strategy, and a growing content team.
Head of Quantitative Trading
Head of Quantitative Trading leading automated pricing, risk modelling, and trading automation for an international B2B sportsbook. Building quantitative teams and productionising models across sports markets.
Head of Equity and Racial Justice
Equity and racial justice leader advancing anti-racist mental health policy at Rethink Mental Illness. Leading national programmes, partnerships and community engagement for racialised communities.
Head of Solutions – APAC
Head of Solutions leading APAC product strategy for Caseware's audit and accounting software. Owning regional roadmaps and customer-led solutions across Australia, New Zealand and broader APAC markets.
Head of Brand
Head of Brand positioning Cyclops, a stablecoin and crypto infrastructure platform built exclusively for payments companies. Owning conferences, thought leadership, SEO, and industry relationships.
Head of Supply Partnership
Head of Supply Partnerships shaping supplier strategy for Searadar’s global yacht-charter marketplace. Leading negotiations, portfolio performance, and strategic partner growth.
Head of Service
Head of Service leading Poland’s P&L, customer relationships, subcontractors, and field technician development. Driving operational excellence for CO2OLTEC’s sustainable commercial refrigeration solutions.
Head of Enterprise IT
Head of Enterprise IT building internal systems, networks, security, and support from scratch. Supporting a tech company expanding cloud/gaming infrastructure into AI data centers in Poland.