Program Management – Staffing Coordinator
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Job Description
Remote staffing coordinator supporting healthcare facilities, field staff, and approved suppliers. Managing open shifts, staffing communications, and client and field personnel concerns.
Responsibilities:
- Provide first level support to field staff, approved suppliers, and facility customers
- Operate efficiently and effectively with a sense of urgency to carry out tasks, individually and in a team setting
- Partner with clients to determine staffing requirements
- Offer assignments at client facilities to qualified field staff or approved suppliers
- Manage staffing activities between field staff or approved suppliers and clients using calls, email, staffing platforms, and other tools
- Manage open orders and fill open shifts with qualified staff
- Communicate updates in a timely manner to field staff, approved suppliers, and facility customers
- Monitor discrepancies in staffing schedules and report patterns to managers and/or the local office
- Develop and foster relationships between clients and field personnel
- Resolve field staff and client concerns in a timely manner
- Perform other duties as assigned by management
Requirements:
- 1-2 years’ experience, preferably in the staffing industry
- Proficient with Microsoft Outlook
- Database and/or automated program experience a plus
- Previous healthcare and/or call center experience preferred
- High school diploma or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job
- Must have the ability to perform the essential functions of the job with or without reasonable accommodation
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