Partner Program Manager
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Job Description
Partner Program Manager leading RepairPal pilot rollouts, partner execution, and performance reporting. Supporting Yelp’s automotive repair marketplace through strategic integrations and monetization.
Responsibilities:
- Engage directly with business partners and consumers to identify market needs and drive measurable business outcomes through strategic partnerships
- Manage partner execution across pilots, test programs, and full launches, ensuring milestones and momentum
- Establish operating cadences for launched partners, including bi-weekly check-ins and quarterly business reviews
- Serve as a point of contact for referral partners, driving alignment and accelerating program execution
- Build and maintain project plans, contact lists, and reporting schedules
- Define success metrics and deliver actionable performance reporting
- Champion partner needs cross-functionally and prioritize partner-related features and initiatives
- Evaluate program progress and communicate with internal and external stakeholders
- Develop and improve processes, tools, and documentation
- Develop a deep understanding of RepairPal's monetization systems to ensure referrals are accurately tracked and monetized
- Travel as required, up to 50%
Requirements:
- 3–5 years of experience managing strategic accounts, partners, programs, or projects
- Experience in or passion for the automotive industry and auto-related technology is a bonus
- Comfortable with up to 50% travel across the US
- Ability to manage multiple projects, stakeholders, and deliverables simultaneously
- Strong strategic planning and execution skills with a track record of driving results
- Excellent verbal and written communication skills
- Experience building reports and deriving actionable insights from data
- High level of professionalism, integrity, and business maturity
- Self-motivated, assertive, and energetic, with enthusiasm and follow-through
- Naturally curious about systems, products, and businesses
- Proficiency with CRM tools; HubSpot experience is a plus
Benefits:
- Full medical, vision, and dental effective the first day
- 15 days PTO, increasing with 2+ years of tenure
- 12 paid holidays plus one floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness subsidy
- Work from home reimbursement
- Flexible spending account
- 401(k) retirement savings plan
- Employee stock purchase plan
- Bonus may be offered
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