Health Navigator, LPN
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Job Description
Health Navigator coordinating healthcare services and community resources for members. Collaborating with interdisciplinary teams to improve member health outcomes and experiences.
Responsibilities:
- Collaborate with members, family, healthcare providers, community resources, and other members of the healthcare team to coordinate services
- Identify, facilitate, and secure access to needed healthcare, social services benefits, and community resources
- Assist members with navigating the steps along the path to efficient and effective care
- Actively monitor calls, conduct outgoing calls, and respond to voice mail requests in a timely manner
- Identify and assess members’ medical, behavioral, social, emotional, and financial needs
- Conduct health education
- Build relationships with members, their families, and caregivers
Requirements:
- At least three (3) years’ recent/related experience working in health and wellness promotion
- Behavioral Health experience beneficial but not required
- Patient Navigation certification preferred or obtained within 1-year employment
- Licensed Practical Nurse active license or degree in healthcare related field and 3 years of experience directly related to the duties and responsibilities specified
- Proficiency in Microsoft Office Products
- Critical thinking and problem-solving skills
- Knowledgeable on how to navigate all aspects of medical, behavioral, and social systems
- Knowledge of current and emerging medical treatment modalities and best practice guidelines
Benefits:
- Medical, Dental & Vision coverage
- Retirement Plan
- Generous time off including Paid Time Off
- Holidays
- Volunteer time off
- Incentive Plan
- Tuition Reimbursement
- Supportive colleagues and flexible environment
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