Implementation Analyst
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Job Description
Implementation Analyst for Kinective, responsible for installing and maintaining Migrate solution for banks and credit unions. Providing training and executing data migrations in a remote setting.
Responsibilities:
- Remotely install and maintain Kinective’s Migrate solution including OmniPort and OmniView applications
- Provide remote one-on-one and group training to OmniView users
- Execute remote data migrations and conversions, transforming customer data into required output formats
- Analyze source data, identify mapping or formatting issues, resolve exceptions, and perform quality checks and reconciliation
- Communicate implementation progress, risks, milestones, and next steps to customers and internal stakeholders
- Troubleshoot application, database, configuration, and migrated-data issues across our services and related systems
Requirements:
- Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field; equivalent practical experience may be considered
- 2+ years of experience in software implementation, technical onboarding, data migration, application support, or a similar customer-facing delivery role involving complex systems
- Experience working with data conversions, file-based imports or exports, data validation, reconciliation, or mapping activities in a production or client environment
- Experience installing, configuring, or supporting business applications, databases, or related technical environments
- Demonstrated ability to troubleshoot technical issues across data, application, and system layers and communicate findings clearly to both technical and non-technical audiences
- Strong project execution skills, including managing multiple priorities, communicating status, and driving work to completion in a customer-facing environment
Benefits:
- Comprehensive health coverage (medical, dental, vision, prescriptions, life & disability)
- Flexible PTO, 11 company holidays, and generous parental and caregiver leave
- An immediately vested 401(k) with company contributions
- Wellness resources and professional development opportunities
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