Implementation Consultant
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Job Description
Implementation Consultant guiding customers through their implementation with Routeware software. Focusing on Smart Cities data and ensuring quality service with operational routes.
Responsibilities:
- Join a team responsible for guiding customers through their implementation journey with Routeware solutions.
- Initially, focus on Smart Cities software, working with customers’ waste management and street maintenance data.
- Gather and analyze data, build and validate models, interact with customers to ensure quality of service, and deliver operational routes with documentation.
- Consult with Clients on solutions to accommodate current and future business needs.
- Complete system configurations to meet business requirements.
- Interpret data, analyze results using statistical techniques, and provide ongoing reports.
- Develop and implement databases, data collection systems, data analytics, and optimization strategies.
- Acquire data from primary or secondary sources, maintaining databases/data systems.
- Identify, analyze, and interpret trends in complex data sets.
- Filter and “clean” data to locate and correct problems.
Requirements:
- 3 years working experience as an Implementation Consultant or Business Data Analyst.
- Strong Microsoft Excel-based analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Exceptional problem-solving capabilities.
- Excellent interpersonal skills, with the ability to work both independently and with peers.
- Good verbal and written communication skills, including delivering effective presentations.
- Adept at queries, report writing, and presenting findings.
- BS in Mathematics, Economics, Computer Science, Information Management or Statistics.
Benefits:
- Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)
- Paid parental leave
- Medical and Dependent FSA
- 401K match
- Unlimited PTO
- Ten company holidays
- 1 Volunteer day
- Summer Friday's
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