Implementation Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Implementation Manager in a SaaS company onboarding and advising firms on Aiwyn's software. Lead implementation processes and support customer success in utilizing software solutions.
Responsibilities:
- Managing multiple Implementations at once
- Frequently meeting with Firms to configure, test, and train their staff during their time in Implementation
- Traveling onsite in certain cases where a detailed training or workshop is needed for the firm (less than 10%)
- Manage activities, timelines, and dependencies for internal and external sharing ClickUp using our implementation project-management system.
- Balancing creative problem-solving with process consultation to ensure an individual firm’s needs are met with our software.
- Taking ownership of internal projects, collaborating with team members inside and outside of Implementation, to help our team rapidly evolve.
Requirements:
- Has 3 - 5 years of experience in B2B SaaS customer-facing implementation experience
- Has a deep-rooted passion for problem-solving and yearns for customer delight
- Can take initiative and drive progress, even when all the answers are not yet in front of them
- Has strong written and verbal communication skills with the ability to take complex situations and explain them simply.
- Has previous experience with customer-facing Project Management, Onboarding, and Implementation
- Is highly proficient in English, with excellent written grammar and spelling.
- Has expertise and confidence in managing the expectations of stakeholders at various levels (from Administrator to CFO)
Benefits:
- Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls.
- Remote, work-from-anywhere culture
- Flexible PTO
- World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support.
- Stock options - every Full Time Employee has ownership in Aiwyn's future and success.
- 401(k) matching
Similar Jobs
Implementation Manager
Implementation Manager driving operational excellence and technology enablement across JLL facilities. Leading initiatives and managing stakeholder communications in a dynamic environment.
Implementation Consultant
Implementation Consultant guiding customers through their implementation with Routeware software. Focusing on Smart Cities data and ensuring quality service with operational routes.
Implementation Manager
Implementation Manager driving medium-sized projects for Brandtech+, collaborating with stakeholders and senior team members, ensuring timely delivery.
Technical Customer Engineer II
Technical Customer Engineer providing technical support during the sales process in Taiwan for complex systems. Handling product demonstrations and customer training for effective product usage.
Director, Customer Implementation
Director of Customer Implementation at Neara leading customer success in AI-powere energy solutions. Managing high-stakes enterprise accounts, mentoring technical teams, and ensuring value-driven delivery.
Global Business Implementation Manager
Implementation Manager overseeing new business implementations and coordinating with sales for ALTOUR. Leading complex projects and guiding teams to ensure customer satisfaction and operational excellence.
Implementation Engineer
Implementation Engineer for EverTrue, building technical integrations between CRMs and SaaS platforms. Supporting customer needs and optimizing data workflows.
Implementation Manager – Level 2
Implementation Manager ensuring seamless onboarding for Meltwater clients and swift adoption of AI features. Collaborating with diverse teams and fostering client relationships for successful outcomes.
Implementation Manager
Implementation Manager working remotely for Procurify, guiding clients through onboarding and project implementation. Focusing on client relationships and ensuring success in project milestones.
Senior Implementation Manager
Senior Implementation Manager leading enterprise client implementations at PHIL. Ensuring operational readiness and technical solution architecture within the healthcare tech industry.
Datacenter Implementation Engineer
Hands-on Implementation Engineer delivering post-sales deployment of infrastructure solutions at Redesign Group. Focused on customer collaboration for enterprise environments and modern infrastructure implementation.
Senior Implementation Manager
Senior Implementation Manager at PatientNow facilitating client onboarding and improving implementation processes. Collaborating with teams to ensure customer satisfaction and successful delivery.
SAP Business One Implementation Consultant
SAP Business One Implementation Consultant responsible for successful software implementations at Softengine. Engaging in project management, training, and module configuration.
Product Implementation Analyst I – ELS
Project Coordinator managing product implementation at Blackhawk Network. Collaborate with teams in the EMEA region to bring retail and digital products to market.
AI Implementation Specialist
AI Implementation Specialist identifying and implementing AI-powered solutions to enhance efficiency and operations at Castor, a company focused on improving clinical trial experiences.
Implementation Specialist – Professional Services
Implementation Specialist delivering training on Censis applications and assisting with hardware testing. Requires strong communication skills and familiarity with healthcare systems.
Network Implementation Manager
Network Implementation Manager coordinating deployment projects and collaborating with cross-functional teams at Akamai's Edge Platform. Responsible for achieving crucial network goals in a dynamic environment.
Senior Implementation Engineer – Five9, CCaaS Solutions
Five9 Principal Consultant focused on implementing AI-powered contact center solutions at TTEC Digital. Responsible for configuring the Five9 Intelligent CX Platform and ensuring successful client deployments.
Senior NetSuite Implementation Consultant
Senior NetSuite Consultant leading ERP implementations for manufacturing and product-based organizations. Collaborating with clients to deliver high-quality outcomes and optimizing system performances.
Senior Implementation Consultant
Senior Implementation Consultant ensuring successful deployment of Deel's client solutions. Leading implementation projects and managing client relationships to deliver customized solutions.