In House Sales Representative
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Job Description
Inside sales representative guiding homeowners to SpringWell water filtration solutions through consultative phone, chat, and email sales. Managing inbound leads, recommendations, CRM activity, and full-cycle conversions.
Responsibilities:
- Engage inbound prospects by phone, chat, email, and scheduled follow-ups
- Own the full sales cycle for standard and moderately complex system configurations
- Conduct needs-based discovery to understand customers’ water quality concerns
- Translate test results and technical details into plain language
- Educate customers on SpringWell products and recommend suitable system configurations
- Progress opportunities through sales stages toward close and handle objections
- Deliver a trust-building customer experience that drives conversion
- Maintain accurate CRM records, call notes, follow-ups, and pipeline activity
- Build product knowledge and escalate advanced technical scenarios
- Meet or exceed revenue and productivity targets
- Identify upsell and cross-sell opportunities
- Share customer insights with sales, marketing, and product teams
Requirements:
- 2+ years of inside sales experience with a track record of results
- Ability to independently manage a full sales cycle from qualification through close
- Strong needs-based discovery and objection-handling skills
- Experience selling higher-consideration or consultative products rather than purely transactional ones
- Ability to manage high inbound lead volume while maintaining conversion discipline
- Proficiency with CRM systems for managing pipeline, follow-ups and forecasting
- Preferred: Background selling water treatment, home services, or technical home-improvement systems such as HVAC or solar
- Preferred: Deep understanding of residential water quality concerns and installation requirements
Benefits:
- Commissions start immediately and are based on overall business performance
- Annual bonus plan based on company and individual performance, or role-based sales incentive plan
- Comprehensive, competitive health plans
- Market-leading 401(k) program with a company contribution
- Product discounts
- Flexible time off benefits
- Adoption benefits
- Employee Resource Groups (ERGs)
- Reasonable accommodations for individuals with disabilities
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