Inbound Phone Sales
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Inside Sales Associate educating clients on DNA testing options for a leading diagnostics center. Utilizing consultative sales techniques to close sales and handle customer inquiries professionally.
Responsibilities:
- Field 30-40 inbound calls per day requiring active listening and documenting customer details
- Quickly understand and analyze customer needs to provide logical solutions
- Explain DDC’s products and services in a professional manner via phone, email, text message, or chat
- Utilize consultative sales techniques to overcome objections and close sales
- Maintain a high level of professionalism and sensitivity when handling confidential or emotional inquiries
- Achieve or exceed performance goals including Closing %, Revenue Per Call, and Calls Per Day
- Escalate customer needs that require additional knowledge or ability to leadership
- Research required information using available resources
- Attend training and coaching sessions to develop relevant knowledge and skills
- Able to document information in an application while on an active call
- Able to learn other database and communication software, as applicable
- Follow DDC procedures and guidelines to ensure that DDC’s services are offered in a manner consistent with our mission and vision statements
- Other duties as assigned or become evident
Requirements:
- One (1) to two (2) years of previous sales experience (retail, inside sales, or logistics)
- High school diploma or equivalent required
- Strong persuasive communication skills and the ability to build rapport with customers
- Strong emotional intelligence and the ability to handle sensitive conversations with discretion
- Results-driven and able to maintain and sustain individual and company goals
- Excellent time management and problem-solving skills
- Proficient computer and typing skills with the ability to learn new software
- Ability to demonstrate and uphold the highest levels of ethical behavior and confidentiality
- Completion of HIPPA training
Benefits:
- Excellent full time benefits including comprehensive medical coverage
- Dental and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Similar Jobs
Part-Time Sales Associate
Part-Time Sales Associate working with Hershey products in various retail locations. Responsible for maintaining distribution, executing merchandising plans, and reporting sales activities.
Director of Sales
Director of Sales for Jabil responsible for generating sales in Semiconductor Capital Equipment with customer relationship management. Lead growth and define sales strategy for Intelligent Infrastructure segment.
Director of Sales – Hospital Solutions
Director of Sales overseeing regional sales activities to meet objectives for healthcare solutions. Leading sales management efforts while cultivating high-level customer relationships.
International Sales Manager
International Sales Manager developing global sales strategies for Bigelow Tea. Expanding brand internationally and building distributor partnerships with a focus on America's markets.
Clinical Sales Associate
Clinical Sales Associate maximizing utilization of da Vinci® Surgical System in Greensboro area. Collaborating with surgical teams and driving sales in medical devices market.
Director, Sales Enablement – Training
Director of Sales Enablement & Training at Sound Physicians responsible for building sales methodology and training frameworks. Leading efforts in onboarding and continuous improvement in sales capabilities.
High-Ticket Sales Closer – Commission, Performance-Based Earnings
High-Ticket Sales Closer responsible for closing deals through effective communication and negotiation. Remote role focused on managing live sales calls and client engagements.
District Sales Manager – R3 Redistribution
District Sales Manager managing and developing a team of field-based sales representatives at Bunzl's Redistribution segment. Responsibilities include training, coaching, and achieving sales targets across various territories.
Inbound Sales Agent
Remote Inbound Sales Agent inspiring travelers by sharing details of international trips and assisting with bookings. Focus on high conversion rates and upselling opportunities.
Senior Manager – Institutional Sales Training
Senior Manager/Associate Director for Institutional Sales Training in healthcare sales. Overseeing training for hospital and long-term care sales teams for a novel antibiotic launch.
Director of Sales, Health Systems
Director of Health System Sales at OpenLoop, driving revenue through referral partnerships and health system collaboration. Influencing operational infrastructure to enhance care delivery capabilities.
Sales Enablement Leader
Sales Enablement Leader managing initiatives in cancer treatment systems at Accuray. Innovating and collaborating to improve patient experiences.
Asesor de ventas, Turno PM
Sales Advisor making calls to clients registering for service deals. Working full-time from 1PM to 10PM, focusing on commercial agreements with inbound clients.
Sales Lead, Customer Development Manager
Sales Lead focusing on the Norwegian market and strategic development of German Truck & Bus segment accounts. Responsible for commercial growth through B2B sales and account management.
Asesor Call Remoto, ATC y Ventas
Asesor(a) de Atención al Cliente y Cross en A365 gestionando llamadas entrantes. Parte de un equipo dinámico con oportunidades de crecimiento profesional y capacitación.
Asesor de Ventas, Comisiones
Asesor de ventas contactando clientes que tienen el servicio hogar para ofrecer que cambien a Claro. Ofreciendo promociones y descuentos con horario de gestión de 9am a 6pm.
Asesor de Ventas – Sueldo Fijo + Comisiones Ilimitadas
Asesor de Up Grade Claro Perú contacting customers to offer mobile service upgrade with promotions. Work remotely with flexible hours in a contact center environment.
Salesforce Functional Consultant
Salesforce Functional Consultant designing and configuring advanced Salesforce solutions for McKesson. Collaborating with teams to enhance operational efficiency and drive business value.
North America Sales Manager, EIT
Manager responsible for North American business development in Aerospace and Military markets. Leading sales activities and developing strategies for growth within the EIT segments.