Insurance Billing/Collection Assistant III – Pre-Certification Services
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Job Description
Insurance Billing/Collection Assistant handling follow-up on various financial classifications for timely reimbursement. Verifying insurance records and interacting with insurance companies to expedite payments.
Responsibilities:
- Perform insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges
- Review patient accounts to verify information including insurance, eligibility, invoice resolution, correspondence, and requests for additional information
- Utilize Epic, system tools, and payer websites for claim submission, status, attachments, eligibility, and inquiry
- Make collection calls to insurance companies and/or patients
- Contact insurance companies regarding posting payments and collection agencies about payment reports
- Support customer service unit in answering billing and collection questions
- Assist with training new staff and special projects
- Consistently meet Quality Assurance standards and work efficiency metrics
Requirements:
- High school diploma or equivalent high school certification or combination of education and/or experience
- 3 years of work experience in Billing or Insurance
- Skills: Claims Resolution, Collections Strategies, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Team Leadership, Telephone Communications
Benefits:
- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution (403(b)) Retirement Savings Plan with employee and university contributions starting at 7%
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians
- 4 weeks of caregiver leave to bond with your new child
- Family care resources for continued childcare needs
- Coverage of tuition costs for you and your family for dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with the university.
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