IT Operations Consultant, IT Specialist (Full-Time/Part-Time)
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Job Description
IT-Operations Consultant betreut und migriert Infrastruktur- und Produktions-IT für Techem, den Gebäudedigitalisierungsdienstleister. Deutschlandweite Tätigkeit mit mobilem Arbeiten und hoher Reisetätigkeit.
Responsibilities:
- Manage and administer IT infrastructure and production IT systems across various locations
- Independently manage, plan, and execute system migrations, including hardware, software, and networks
- Integrate and administer software applications and hardware
- Perform data integration and migrations
- Collaborate with external IT service providers and internal teams
- Support locations with general IT issues and questions and resolve them
- Automate processes
- Create and maintain documentation
- Troubleshoot and analyze issues to ensure the stable operation of IT systems
- Respond quickly to warnings, errors, and emergencies in production environments
- Conduct root-cause analyses and resolve problems
Requirements:
- Completed vocational training as an IT Specialist or equivalent qualification
- Several years of professional IT experience, including independently managing migration projects
- Strong knowledge of IT infrastructure support and administration, including clients, servers, and networks
- Knowledge of Microsoft 365, Intune, Azure AD, and Windows environments
- Experience with LAN, WLAN, VPN, and VLAN; Meraki experience is a plus
- Experience with Citrix environments
- Knowledge of IT security requirements, such as MFA, endpoint protection, and ITIL
- Ability to analyze heterogeneous IT environments and transition them to standardized environments
- Experience in 1st- and 2nd-level user support, ticketing systems, and documentation
- Excellent communication skills and a strong motivation for professional development
- Willingness to travel extensively within Germany
- Very good written and spoken German and English
- Experience in the metering services or property management industry is an advantage
Benefits:
- Flexible working arrangements and, depending on the role and area of deployment, remote work
- Structured onboarding journey
- Individual onboarding plans
- Job shadowing opportunities
- STEP program and training through Techem Academy
- Flexible working hours
- 30 days of annual leave
- Additional leave days
- Special payments
- Capital-forming benefits
- Subsidy for occupational pension plans
- Techem LeasingRad bicycle leasing program
- Travel cost allowance
- heycare support for childcare, caregiving, and mental health
- PER|SPECTIVE social counseling
- Additional health benefits
- Free online tutoring through ubiMaster
- Discounts through Corporate Benefits
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